ha ha
Here's the actual exchange so far:
Original Message
---------------
08/09/16 06:33:24
Your Name: Cheesecake
Comments: I put this in my cart for $1.45. Price seems too good to be true. Is it a scam?
https://www.amazon.com/gp/aw/ol/B010OYASRG/ref=mw_dp_olp?ie=UTF8&condition=new ---------------
Hello,
Thanks for your question. I'll surely help you with this.
It's not a scam. All the prices and products sold at Amazon are 100% genuine and real.
The product you highlighted is sold and fulfilled by "dgB*n*nu", a seller on our website. Whenever you buy from Amazon be rest assured your money is always safe as we Earth's Most Customer-Centric Company which is due to the trust and love of our customers.
If there is anything else we can do to make things easier for you and to salvage what has up to now been a valued relationship, please reach us via mail, chat or Phone by clicking the "Contact Us" button on any Help page (
http://www.amazon.com/help) and we'll be glad to assist you.
We appreciate your business and look forward to serving you soon again.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Taufiq
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Is that correct?
I just placed an order - xxx-xxxxxx-xxxxxxx - all items sold by a seller by the name of Profilm/cry.
It seems to be the same seller using a different name.
If the items don't ship, will you stand behind your claim that everything on Amazon is 100% genuine and real, and send the items?
Let's see what happens.
Message From Customer Service
Hello C,
I've checked with the concerned team regarding the order details and it appears that the prices for the products are listed incorrectly and it is no longer available for the price you've ordered them for.
The Order ID: xxx-xxxxxxx-xxxxxxx listed with an incorrect price on our website for a short time; this error has since been corrected. Our sellers work very hard to accurately list their products, but on rare occasion a pricing error may occur. I'm sorry for any disappointment this causes.
However, I've checked the order and see that it is placed with Expedited Delivery and has already entered the shipping process which should ship out soon.
To help you with this, I'll personally follow up with the order and make sure to update you regarding the order status.
If you still need help, please contact us with the link below:
https://www.amazon.com/gp/help/customer/contact-usPlease wait for an email from me with the order details.
We hope to see you again soon.
We'd appreciate your feedback. Please use the links below to tell us about your experience today.
Best regards,
Praisy
Did I solve your problem?
Yes No
Your feedback is helping us build Earth's Most Customer-Centric Company.
Thank you.
Amazon.com