Sure - I get it. This is "standard operating procedure" for Delta (or any other airline doing the same). Still I think the conditions are ripe for a class action lawsuit. It's just a matter of the right legal firm taking the matter on.
I mean, state law where I live is state law. Companies can't write a bunch of fancy loopholes or make up new words for the vouchers/GCs/whatever they issue customers and skirt this basic level of decency in commerce. If they are allowed to, what's to stop them from imposing even more onerous restrictions - like expiry from 1 month of issue, not 1 year. Etc.
well I take it you arent a lawyer and if you are you dont practice in the Class Actions field, since if you did you would have known its a non-starter that will go no where
as for the terms, I guess you simply dont understand , a NON-REFUNDABLE tkt is just that and by law DL didnt even have to offer you a voucher! once you clicked Purchase you kissed yur $$ away for good and by clicking Purchase you agreed to everything that is in the T&Cs , oh you didnt read them (who does) but they are there and thats why you or anyone else is a case of SOL and wouldnt stand up in court.
BTW why didnt you dispute the charges with your credit card issuer, a good thing you didnt as they probably would have still been laughing till today
sorry friend you werent Taken for a ride (Ok maybe by your X) its your fault if you didnt read all the T&Cs and fully understand after all I cant remember anything in the Travel Industry when a non-refundable item is at hand they didnt say eg by clicking the 'Purchase' button you acknowledge having read and fully understand the T&Cs of the contract you are entering into
sorry but the only place to put the balme is on yourself
FWIW I dont care for DL at all, but when they are Right they are Right