Did you ask how they can justify adding such a steep fuel surcharge to bonus tickets, while their other North American Competitors don't have a fuel surcharge on bonus tickets? Yes the fly to Europe, but they need to treat their American customers like Americans, not Europeans.
On U.S. airlines, you earn approximately 11,000 miles on a paid economy ticket, and therefore have the required points for a bonus ticket after flying 7.5 RT flights.
On Elal you will now only earn 160 matmid points RT, thus requiring 11+ RT flights in the winter (1800 matmid points), and 12+ !! RT Flights for a summer redemption (2000 points) Unless you fly 12 times within 3 years, your 12 flights will have expired on you!
Was any of these 2 topics addressed?