Topic Wiki

How to avoid extra charges/Cancel Premier:

Cancel trial:
Log in your FP acct: My Account > Services > Deactivate/Cancel (lower right corner, tiny text)
"To deactivate the FreedomPop Premier service, click here" Pay attention to what they ask, like clicking on "cancel" means you are cancelling the cancelling purpose.
Ignore bright colors, just READ and cancel.

Downgrade data plan:
Go to My Account > Plans and click on link for your current plan in the "My Plan" section. On details page, look a tiny downgrade link ("To downgrade your plan, click here") at the bottom. Pay attention to what they ask, like clicking on "cancel" means you are cancelling the downgrade process. Ignore bright colors and read carefully.

Cancel Auto Top-Up
My Account > Billing > Billing Settings > Auto Top-up > Edit > Off
« Last edited by SearchGuy on August 20, 2014, 12:11:47 PM »

Author Topic: Freedompop.com Free 500Mb  (Read 12495 times)

Offline Swati770

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Re: Freedompop.com Free 500Mb
« Reply #75 on: November 18, 2014, 05:10:01 PM »
As in you're going to cancel the service,?
Can it be done without getting charged anything?
you can downgrade to 500mb a month for free from your account check out the deal directly at http://slickdeals.net/f/7372526-freedompop-certified-pre-owned-nationwide-usb-modem-w-4g-3g-access-free-internet-500mb-month-free-free-shipping

Offline dovy2

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Re: Freedompop.com Free 500Mb
« Reply #76 on: November 19, 2014, 06:31:52 PM »
They are telling that since I got the device free with free shipping, I can't downgrade.
Anyone have advise?

Offline how

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Re: Freedompop.com Free 500Mb
« Reply #77 on: November 19, 2014, 07:35:01 PM »
They are telling that since I got the device free with free shipping, I can't downgrade.
Anyone have advise?
I did it twice already online