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how do you chat online???

Here's the link- http://help.walmart.com/app/chat/chat_popup
« Last edited by jj1000 on December 15, 2015, 10:41:44 AM »

Author Topic: {DEAD} Dixie Hot Cups from Walmart - PRICE MISTAKE!  (Read 88923 times)

Offline jbbenz

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #300 on: December 18, 2014, 12:12:47 PM »
Ok now its getting out of hand they just emailed me an adjustment price to my order after telling me that i will get a refund  >:(

wait i just saw its a full refund lmao  :-[ :P

BH!!!

Offline rivki19

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #301 on: December 18, 2014, 01:50:30 PM »
they refunded me 11.98 instead of 9.98 so i earned $2 plus $  gift card and 150 free cups..
is it sad that im laughing a little....

Offline bigworld

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #302 on: December 18, 2014, 02:27:02 PM »
They said theyre sending the $10 egift to my walmart account-anyone know where to find that $10 on the site when they send it?

Offline Marco Polo

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #303 on: December 18, 2014, 02:30:12 PM »
They said theyre sending the $10 egift to my walmart account-anyone know where to find that $10 on the site when they send it?
Check your email. They may have meant that.
Quaerite et Invenietis.

Offline Deal Guy

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #304 on: December 18, 2014, 02:36:38 PM »
They said theyre sending the $10 egift to my walmart account-anyone know where to find that $10 on the site when they send it?
How did you contact them to get the $10 gift card? By phone or by chat? Did you need to speak to a supervisor?

Offline duvz

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #305 on: December 18, 2014, 02:39:22 PM »
How did you contact them to get the $10 gift card? By phone or by chat? Did you need to speak to a supervisor?
Via chat (link was posted earlier in this thread). I had two pages open with the chat so in case one shut down on me I had the other one still open and waiting in line for a rep. Didn't need to speak with a supervisor, i think all the reps were given green light to issue GCs.

Offline bigworld

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #306 on: December 18, 2014, 02:48:15 PM »
Check your email. They may have meant that.
No she said i need a walmart account to send it to. So I opened one as I was chatting and she said she sent it. Not sure where to find it though.

Offline bigworld

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #307 on: December 18, 2014, 02:48:47 PM »
How did you contact them to get the $10 gift card? By phone or by chat? Did you need to speak to a supervisor?
Chat-waited about 10 min

Online beeweegee

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #308 on: December 18, 2014, 03:01:41 PM »
Just chatted, got a refund but no GC. Had no patience to ask for a supervisor, though. Just wanted the refund.

Offline chani21

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #309 on: December 18, 2014, 03:51:07 PM »
Its not on my cc statement.  Great, don't have to bother calling anyone :) 100 free cups awesome!

Offline Crazy tools

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #310 on: December 18, 2014, 03:51:20 PM »
Are the chat wait times accurate?

Offline HowYaDoin

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #311 on: December 18, 2014, 03:53:19 PM »
Are the chat wait times accurate?
no YMMV

Offline EnEl

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #312 on: December 18, 2014, 03:55:17 PM »
Are the chat wait times accurate?
Nope. I waited the 20 minutes and when i was next, they ended the chat by saying something along the lines of, "No one is available to chat with you"

:|

Offline duvz

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #313 on: December 18, 2014, 04:10:00 PM »
Folks, just open multiple chat sessions. This will save you time and aggravation.

Offline Swati770

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #314 on: December 18, 2014, 04:18:26 PM »
Ordered ten cases just chatted with Walmart and they are refunding me so I get to keep the 500 cups! I bought it via paypal and I checked out as a guest so maybe that's the reason why I wasn't refunded to begin with, my brother ordered while signed in and paid via cc and got refunded without even calling!

I have a friend which bought $500 worth of cups on his cc he called up and they are refunding him!!! he gets to keep the 5,000 cups!!!

Offline avromie7

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #315 on: December 18, 2014, 04:40:22 PM »
Folks, just open multiple chat sessions. This will save you time and aggravation.
I did that and the second one took over the first so instead of being 4th I was 12th
I wonder what people who type "u" instead of "you" do with all their free time.

Offline dovidb

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #316 on: December 18, 2014, 05:17:02 PM »
chatted got refund and 10$ E CREDIT had to ask for compensation before they offered the credit

Online beeweegee

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #317 on: December 18, 2014, 06:31:35 PM »
Here's my second chat of the day:

Lydonna M.: Thanks for chatting with Walmart.com! I’m Lydonna M. and I’ll be assisting you today.
Lydonna M.: How can I help you today?
Beeweegee: Hello. I chatted earlier regarding my order of Dixie cups which was apparently a mistaken listing. I was speaking to friend who also placed an order and told her that I was refunded, and she mentioned that she was as well, and also recieved a credit as compensation. Do you know anything about this? Is there some way that I can get compensation as well? My order numbers were xxxxxxxxx AND xxxxxxx.
Lydonna M.: I can issue a email gift card in the amount of $10 for the inconvenience.
Beeweegee: Okay, that would be very nice.
Lydonna M.: Are there any other questions I can help you with today?
Beeweegee: No, that is all.
Beeweegee: Thank you.
Lydonna M.:
It's been a pleasure assisting you. I am going to disconnect now. You may receive a brief survey after you close this chat and we would appreciate your feedback. Thank you for contacting Walmart.com and have a great day!

You have disconnected.

Offline jbbenz

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #318 on: December 18, 2014, 07:03:01 PM »

Here's my second chat of the day:

Lydonna M.: Thanks for chatting with Walmart.com! I’m Lydonna M. and I’ll be assisting you today.
Lydonna M.: How can I help you today?
Beeweegee: Hello. I chatted earlier regarding my order of Dixie cups which was apparently a mistaken listing. I was speaking to friend who also placed an order and told her that I was refunded, and she mentioned that she was as well, and also recieved a credit as compensation. Do you know anything about this? Is there some way that I can get compensation as well? My order numbers were xxxxxxxxx AND xxxxxxx.
Lydonna M.: I can issue a email gift card in the amount of $10 for the inconvenience.
Beeweegee: Okay, that would be very nice.
Lydonna M.: Are there any other questions I can help you with today?
Beeweegee: No, that is all.
Beeweegee: Thank you.
Lydonna M.:
It's been a pleasure assisting you. I am going to disconnect now. You may receive a brief survey after you close this chat and we would appreciate your feedback. Thank you for contacting Walmart.com and have a great day!

You have disconnected.

Nice going to try it !

Offline bingit

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #319 on: December 18, 2014, 07:08:05 PM »
does it make sense that chat is closed for the day?