Hi,
Got this email:
Good day!
This is Joseph one of the Supervisor of Tigerdirect that you have talked to about the item that you have purchased. We apologize for the inconvenience it has caused. I know as a consumer, it is very frustrating to know that you are unable to identify if the item purchased will have the quantity that you are expecting which was advertised on the website were you purchased the item. Please be advise that we are working to resolve this matter to be able to identify the correct quantity of the items and we will be contacting you through email once we receive an update.
Again, We apologize for the inconvenience.