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« Last edited by jj1000 on December 15, 2015, 10:41:44 AM »

Author Topic: {DEAD} Dixie Hot Cups from Walmart - PRICE MISTAKE!  (Read 88914 times)

Offline cozmohoot

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #200 on: December 15, 2014, 05:32:15 PM »
Td phone number?

Offline chucksterace

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #201 on: December 15, 2014, 05:36:17 PM »
800-800-8300
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Offline twentie4hrs

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #202 on: December 15, 2014, 05:39:58 PM »
Hi,
Got this email:

Good day!

This is Joseph one of the Supervisor of Tigerdirect that you have talked to about the item that you have purchased. We apologize for the inconvenience it has caused. I know as a consumer, it is very frustrating to know that you are unable to identify if the item purchased will have the quantity that you are expecting which was advertised on the website were you purchased the item. Please be advise that we are working to resolve this matter to be able to identify the correct quantity of the items and we will be contacting you through email once we receive an update.

Again, We apologize for the inconvenience.
A penny saved is 1 cent

Offline cozmohoot

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #203 on: December 15, 2014, 05:49:34 PM »

Offline Jb93davis

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #204 on: December 15, 2014, 05:52:15 PM »
Me too

Offline cozmohoot

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #205 on: December 15, 2014, 06:59:23 PM »
Called td and first guy wanted to process a return label but i told him I don't wanna wait 4 biz days. He came back to say I can keep them. 6x25

Offline Jb93davis

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #206 on: December 15, 2014, 07:05:30 PM »
Me too

I called tiger direct and explained that I didnt get the 500 i ordered (only got 25 per order). I sent the CR my emails from walmart and then she realized they had an internal memo telling them to let the customer keep the items and process a refund anyway.
I got 3 order

Offline BAHayman

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #207 on: December 15, 2014, 08:08:43 PM »
I called tiger direct and explained that I didnt get the 500 i ordered (only got 25 per order). I sent the CR my emails from walmart and then she realized they had an internal memo telling them to let the customer keep the items and process a refund anyway.
I got 3 order
+1. Called earlier and they had set up a return but I didn't receive the email with the label so I called back and the CSR said they will be sending out a refund tomorrow sometime to all orders.

Offline rookie

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #208 on: December 15, 2014, 08:47:09 PM »
my purchase was from circuit city and not expected for a few weeks but was delivered today with return address for tigerdirect and only 25 cups per order.


The same happened to me.  Got 25 cups from tigerdirect but I ordered from Circuit City and have a confirmation number from Circuit City. Any suggestions what I should do?

Offline chucksterace

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #209 on: December 15, 2014, 08:52:24 PM »
The same happened to me.  Got 25 cups from tigerdirect but I ordered from Circuit City and have a confirmation number from Circuit City. Any suggestions what I should do?

Call TD
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Offline Swati770

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #210 on: December 15, 2014, 09:15:14 PM »
+1. Called earlier and they had set up a return but I didn't receive the email with the label so I called back and the CSR said they will be sending out a refund tomorrow sometime to all orders.
Which company did you speak to Walmart or TigerDirect?


Offline BAHayman

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #211 on: December 15, 2014, 09:15:37 PM »
Which company did you speak to Walmart or TigerDirect?
Tiger Direct

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #212 on: December 15, 2014, 09:29:22 PM »
Anyone know the next circuit city number to call

Offline Josef.koney

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #213 on: December 15, 2014, 09:40:45 PM »
I called tiger direct and explained that I didnt get the 500 i ordered (only got 25 per order). I sent the CR my emails from walmart and then she realized they had an internal memo telling them to let the customer keep the items and process a refund anyway.
I got 3 order
+1 got 175 cups free :-)

Offline beeweegee

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #214 on: December 15, 2014, 09:48:20 PM »
Anyone know the next circuit city number to call
TigerDirect bought Circuit City. Call TigerDirect.

Offline Achas Veachas

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #215 on: December 15, 2014, 09:52:48 PM »
TigerDirect bought Circuit City. Call TigerDirect.
Was that when it was listed on WM.com for $99.99? ;)

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #216 on: December 15, 2014, 10:07:55 PM »
Called Tiger Direct and within about 2 minutes they said they'll issue me a refund (will take about a week to go through). Didn't mention a word about returning the cups. I haven't even opened the package yet b/c I'm not home. Not bad.

On my first call to TD, I got a nasty dingbat who told me she'd been getting these phone calls all day. She said the listing error was Walmart's error so TD holds no responsibility and I should basically go jump in the lake  :o Never had a customer service experience quite like that one!
I attempted to chargeback to my CC, they said the charge is still pending and I should call back in a few days. But that would only cover one of my 2 orders, since the other was done with a gc. So I called back TD and got someone who told me he would refund both orders. I'll wait till that refund posts to believe it...
Don't ask stupid questions and you won't get stupid answers

Offline Josef.koney

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #217 on: December 15, 2014, 10:19:11 PM »
I had a very easy time! The rep told me that Wal-Mart will call me and when I said I'm not happy with that he tried explaining it's not td's fault... I got a supervisor on the phone he said he will give the credit and gave reference numbers for all the orders.Will c what happens......

Offline dudi

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #218 on: December 16, 2014, 01:06:10 AM »
I had a very easy time! The rep told me that Wal-Mart will call me and when I said I'm not happy with that he tried explaining it's not td's fault... I got a supervisor on the phone he said he will give the credit and gave reference numbers for all the orders.Will c what happens......
I'm waiting for the management chain from WM to call me after having a nasty experience with TD I know I can HUCA but I decided to try a different route always fun to be adventures

Offline Geshmak25

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Re: Dixie Hot Cups from Walmart - PRICE MISTAKE!
« Reply #219 on: December 16, 2014, 08:00:07 AM »
I haven't contacted anyone to complain yet but I do not see the charge on my CC anymore. Maybe it's in the world between pending and charged or maybe it was refunded...
PUTPAC = PITA