i just needed one credit or now 1200 points - so i bought 2,000 points for $50. and i have a free roundtrip.
following up on this free RT.
What happens is that if u dont use that reward it expires within a year. but they told me then i can always re-instate it for $50.
anywhoo i never used it, and now over a year later i decided to re-instate it. the problem was that every CSR i spoke to told me it never happened and u cant re-instate such rewards!!
finally one rep gave me a number to dallas HQ and i called and they said "sure no problem!" all i have to do is send them a $50 check in the mail and theyll re-instate it for me