Author Topic: Lost Gift Cards  (Read 2220 times)

Offline ajs625

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Lost Gift Cards
« on: January 15, 2015, 08:48:18 PM »
I mailed out GC's via USPS with no tracking or insurace to someone to have him load them up for me. When he received the envelope it was torn and no content inside, is there any way for me to get that money back?(I do not have any receipts or activation codes)

Offline chucksterace

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Re: Lost Gift Cards
« Reply #1 on: January 15, 2015, 09:16:25 PM »
Most likely not. Thats why when I mail out gift cards I take a picture of the activation code just to be safe. And for high amounts I would do tracking.
You may not hold me responsible or liable for any actions taken that was recommended from my account or username.

Offline Boruch999

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Re: Lost Gift Cards
« Reply #2 on: January 16, 2015, 03:00:25 AM »
I mailed out GC's via USPS with no tracking or insurace to someone to have him load them up for me. When he received the envelope it was torn and no content inside, is there any way for me to get that money back?(I do not have any receipts or activation codes)
Where did you buy them?

Offline ajs625

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Re: Lost Gift Cards
« Reply #3 on: January 16, 2015, 07:20:58 AM »
Where did you buy them?
In store at Staples

Offline beeweegee

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Re: Lost Gift Cards
« Reply #4 on: January 16, 2015, 08:58:53 AM »
In store at Staples
I lost a Canon amex rebate card from one of the printer deals. Think Canon can deactivate it and send a new one? I know,  PUTPAC - just wondering what people think.

Offline Boruch999

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Re: Lost Gift Cards
« Reply #5 on: January 17, 2015, 12:08:16 PM »
In store at Staples
Maybe go to the store you bought them with the CC you bought them with and see if they can print you a receipt?

Were the activation codes in the same envelope?

Offline D93

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Re: Lost Gift Cards
« Reply #6 on: January 17, 2015, 12:34:15 PM »
In store at Staples
Were the activation codes in the same envelope?
When you buy VGC's in store, there's no activation codes, they get activated by the register

Offline Boruch999

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Re: Lost Gift Cards
« Reply #7 on: January 17, 2015, 12:58:13 PM »

When you buy VGC's in store, there's no activation codes, they get activated by the register

Oh.  So they are long emptied. Hashem yimalay chesroncha.

Offline peace123

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Re: Lost Gift Cards
« Reply #8 on: January 17, 2015, 03:07:02 PM »
this is why staples will stop  selling GC with CC. YOu buy and you lose them and you go to store for refund blah blah.
STop ruining it folks!

When CVS was selling VR with CC, I had one store I was frequenting and  one day the manager has cash only sign with $500 limit. Asked why the sudden change he said some are buying them in thousands and than coming the next day or a week later  to claim refunding for losing them blah blah.

Offline peace123

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Re: Lost Gift Cards
« Reply #9 on: January 17, 2015, 03:08:40 PM »
Maybe go to the store you bought them with the CC you bought them with and see if they can print you a receipt?

Were the activation codes in the same envelope?
you risk being banned from the store for this! not the stores fault and this is how you ruin it for everyone else too

Offline Boruch999

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Re: Lost Gift Cards
« Reply #10 on: January 17, 2015, 03:19:34 PM »
you risk being banned from the store for this! not the stores fault and this is how you ruin it for everyone else too

I was under the false impression that bought in-store GCs also have an activation code.  I was not suggesting he ask for a refund.  I don't know how you got that impression.  I had a situation where GCs bought online were remailed and got lost.  I successfully recovered them using the order info.  They were still not activated so I was not asking for a refund.  I was suggesting this guy try something similar, but he did not have his receipt.  So I suggested he try and get the store to retrieve a copy of the receipt. As it turns out, in-store GCs are activated at the register, so his GCs are long empty.

Offline ajs625

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Re: Lost Gift Cards
« Reply #11 on: January 17, 2015, 06:33:39 PM »
Maybe go to the store you bought them with the CC you bought them with and see if they can print you a receipt?


I went into the store and they were able to print out for me duplicate receipts. I now have where to start as far as trying to get replacement cards. When I called card services they had asked me for the card number all that is on the receipt is a 30 digit serial number. I called staples customer service asking how I can obtain the card number and they had said it is somewhere in the 30 digits but, the cs rep was unsure which numbers. Does anyone have a card they bought and can look at the serial number on their receipt to see which of the 30 digits is from the GC and let me know?

Offline ajs625

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Re: Lost Gift Cards
« Reply #12 on: January 17, 2015, 06:35:46 PM »
this is why staples will stop  selling GC with CC. YOu buy and you lose them and you go to store for refund blah blah.
STop ruining it folks!

When CVS was selling VR with CC, I had one store I was frequenting and  one day the manager has cash only sign with $500 limit. Asked why the sudden change he said some are buying them in thousands and than coming the next day or a week later  to claim refunding for losing them blah blah.

Just for the record this is in no way fraud and I am in no way asking for a refund. So just because they lowered the limit on your MS spree don't accuse others of what is not true.

Offline ChaimMoskowitz

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Re: Lost Gift Cards
« Reply #13 on: January 17, 2015, 06:54:58 PM »
The card number is not in the serial number. The issuer of the card can decipher the card number from the serial number.
I just found a new supply of forks!

Offline ajs625

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Re: Lost Gift Cards
« Reply #14 on: January 20, 2015, 11:07:09 PM »
Fortunately, there is a good ending to my situation. I was able to get copies of receipts from Staples and had card holder services trace the cards based on info from the receipts and will be issued new GC's. #lessonlearned