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How to get lifetime ban (please write in comments how you got banned and i will add to wiki):
Using the same coupon code on a few separate orders. (I dont know exact know exact number that will get you banned - my total was 98 orders)

How the ban works: According to the rep, if they think any orders were placed for you, they will cancel it.
That includes: your name, address, IP address, email, phone number.

Here are steps attempted to workaround this ban:

Changed billing name and shipping name, but left address the same. Checked out as guest. Seems that my customer number got added to this. - cancelled

Update:
Placed new order under new customer number (created new online profile with my wife`s name), different bill and ship name. Ship address the same - Staples has a really odd system. Even though the orders have my new staples customer number, when i go to my wifes online profile and browse through the orders, it shows me orders that I placed with my old customer number.I placed total of 53 orders. 38/53 were shipped and billed. 15 were cancelled straight off the bat. Seems to me that they may be doing cancellations manually and missed a few orders. Will still try to isolate the solution. I compared orders side by side and have not been able to find a common denominator...

Update 2/15:
Looks like staples caught on and after shipping me the gift cards, cancelled all the transactions with giftcardmall (their provider). They told me that a refund will show on my credit card statement.

Update 5/1:
Looks like some others have gotten banned: http://forums.dansdeals.com/index.php?topic=51610.new#new
« Last edited by JACKSASSONBK on May 03, 2015, 09:48:31 AM »

Author Topic: Staples lifetime ban  (Read 19042 times)

Offline JACKSASSONBK

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Staples lifetime ban
« on: January 22, 2015, 02:19:48 PM »
I ordered a bunch of gift cards split up on different cards/days and they cancelled all the orders.

When I called Them they said that they placed a lifetime ban on me. Not on my name or address just me. I don't understand

Anyone have experience or comments please help here on a workaround and how this restriction works.
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Offline 3yummyboys

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Re: Staples lifetime ban
« Reply #1 on: January 22, 2015, 02:22:13 PM »
What does that mean? If it's not your name and address then what/who exactly are they banning?
Why can't you just order using a variation of your name (i.e. David->Davey)?

Offline ShlockDoc

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Re: Staples lifetime ban
« Reply #2 on: January 22, 2015, 02:29:57 PM »
It's the cheftsa or the gavra?

Offline chucksterace

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Re: Staples lifetime ban
« Reply #3 on: January 22, 2015, 02:40:06 PM »
Well how many did you order?
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Offline JACKSASSONBK

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Re: Staples lifetime ban
« Reply #4 on: January 22, 2015, 03:23:35 PM »
Well how many did you order?

does the number matter? if you need to know - 53
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Offline JACKSASSONBK

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Re: Staples lifetime ban
« Reply #5 on: January 22, 2015, 03:24:11 PM »
What does that mean? If it's not your name and address then what/who exactly are they banning?
Why can't you just order using a variation of your name (i.e. David->Davey)?

thats what i am trying to figure out. the rep was very cold and would not give me any additional information.

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Offline avromie7

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Re: Staples lifetime ban
« Reply #6 on: January 22, 2015, 03:24:40 PM »
does the number matter? if you need to know - 53
that's definitely going to sound some alarms
I wonder what people who type "u" instead of "you" do with all their free time.

Offline JACKSASSONBK

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Re: Staples lifetime ban
« Reply #7 on: January 22, 2015, 03:26:03 PM »
that's definitely going to sound some alarms

any why would they not allow that? i did it on separate days

it already sounded the alarms. do you have any helpful information about staples ban?
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Offline noturbizniss

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Re: Staples lifetime ban
« Reply #8 on: January 22, 2015, 03:30:25 PM »
Were you using a promo code or coupon?
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Offline JACKSASSONBK

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Re: Staples lifetime ban
« Reply #9 on: January 22, 2015, 03:34:30 PM »
Were you using a promo code or coupon?

nope

just the 25 off 100 amex which is not a coupon that goes on the staples end.
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Offline JACKSASSONBK

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Re: Staples lifetime ban
« Reply #10 on: January 22, 2015, 03:51:58 PM »
nope

just the 25 off 100 amex which is not a coupon that goes on the staples end.

i didn't think they would realize... i have done 100 cards in a day at one point.
possibly it raised a flag - profit of 18.05 + points x 53 :) :) :)

oh well!


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Offline Mocha

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Re: Staples lifetime ban
« Reply #11 on: January 22, 2015, 03:56:58 PM »
i didn't think they would realize... i have done 100 cards in a day at one point.
possibly it raised a flag - profit of 18.05 + points x 53 :) :) :)

oh well!
So for less than 1000 you got yourself banned from the number 1 office supplies store for life. Not sure if thats worth it

Though Im not sure how they enforce a ban like this.

Offline yuneeq

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Re: Staples lifetime ban
« Reply #12 on: January 22, 2015, 04:17:21 PM »
So for less than 1000 you got yourself banned from the number 1 office supplies store for life. Not sure if thats worth it

Though Im not sure how they enforce a ban like this.

Online ban only and its tied to your name/address.
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Offline Super Speed

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Re: Staples lifetime ban
« Reply #13 on: January 22, 2015, 05:37:38 PM »
I'm banned as well. Wish there was a way around.

Offline TimT

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Re: Staples lifetime ban
« Reply #14 on: January 22, 2015, 05:40:22 PM »
I'm banned as well. Wish there was a way around.
What happens when you try to order ? Have you tried changing the shipping info at all ?

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Re: Staples lifetime ban
« Reply #15 on: January 22, 2015, 05:41:16 PM »
I'm just an observer on this topic but I don't understand what rules you broke. What am I missing?

Offline chucksterace

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Re: Staples lifetime ban
« Reply #16 on: January 22, 2015, 05:50:41 PM »

I'm just an observer on this topic but I don't understand what rules you broke. What am I missing?

Thats what the OP wants to know
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Offline avromie7

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Re: Staples lifetime ban
« Reply #17 on: January 22, 2015, 05:55:01 PM »
Thats what the OP wants to know
So why doesn't he call and ask there is no risk involved
I wonder what people who type "u" instead of "you" do with all their free time.

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Re: Staples lifetime ban
« Reply #18 on: January 22, 2015, 05:58:35 PM »
I'm just an observer on this topic but I don't understand what rules you broke. What am I missing?
probably staples deemed it to risky to deal with... just my .02

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Re: Staples lifetime ban
« Reply #19 on: January 22, 2015, 06:17:29 PM »
In my case I abused a coupon on iPads and made a bunch of returns.