National Emerald Club

[Knak Yankel]

Manager I spoke with was named Jay. He was nice but didn't want to break the rules til I pointed out the loophole in their memo

Ya he is a nice guy. his name is Jason.

[keepsmiling123]

was given 6 free days for the horrible smell in the car and the manager in ISP upon getting the car said it should never have been rented to anyone with that smell. was pretty generous as I rlly just wanted the free day I used back for the terrible smell.

[yochiek93]

was given 6 free days for the horrible smell in the car and the manager in ISP upon getting the car said it should never have been rented to anyone with that smell. was pretty generous as I rlly just wanted the free day I used back for the terrible smell.

Good for you

[Marko Rubio]

was given 6 free days for the horrible smell in the car and the manager in ISP upon getting the car said it should never have been rented to anyone with that smell. was pretty generous as I rlly just wanted the free day I used back for the terrible smell.

wow beautiful!!! Why Did the manager believe you that the smell was there when you took out the car? Which location is isp?

[sammy n]

was given 6 free days for the horrible smell in the car.

Nice!

[keepsmiling123]

Manager at ISP checked it out herself and agreed that it was terrible.
ISP is MacCarthur Airport in Islip. It's a small airport only 8 gates I believe.

[Marko Rubio]

Manager at ISP checked it out herself and agreed that it was terrible.
ISP is MacCarthur Airport in Islip. It's a small airport only 8 gates I believe.

is that in ny area? And did the rep in lga gave you that car on purpose with that smell for arguing with them?

[keepsmiling123]

is that in ny area? And did the rep in lga gave you that car on purpose with that smell for arguing with them?

Yes it's in Long Island. Like a 45min drive from queens/wh....
No, was not given on purpose. The manager tried getting them to clean it for me when I complained but a 5 min cleaning is def not enough to get those smells to go away.

 

[yelped]

Very nice.

[Yehuda25]

I have never rented from national, but have a reservation coming up. I looked in my profile and my birth year I put in wrong when I signed up


It says to change it ". Requests to change a Name or Date of Birth require a signature and legal documentation. For more details, call Emerald Club Member Services."


Sounds like a PIA. Does the DOB in your profile actually matter?

[yitrap]

I have never rented from national, but have a reservation coming up. I looked in my profile and my birth year I put in wrong when I signed up


It says to change it ". Requests to change a Name or Date of Birth require a signature and legal documentation. For more details, call Emerald Club Member Services."


Sounds like a PIA. Does the DOB in your profile actually matter?

I've had the wrong dob for just under a year, no one ever mentioned anything to me. Although I imagine if they were trying to find a reason to void out a contract that may be an issue.

[Abet rich]

I have never rented from national, but have a reservation coming up. I looked in my profile and my birth year I put in wrong when I signed up


It says to change it ". Requests to change a Name or Date of Birth require a signature and legal documentation. For more details, call Emerald Club Member Services."


Sounds like a PIA. Does the DOB in your profile actually matter?

I hrd that if u change a DOB its just about an automatic blacklist.

[carele1]

I hrd that if u change a DOB its just about an automatic blacklist.

Yes by Hertz, but not ELRAC

[Yehuda25]

I hrd that if u change a DOB its just about an automatic blacklist.

I've done it by hertz with no issues.

[cooljoe613]

anyone know a corporate code that waves the one way fee?