Author Topic: National Emerald Club  (Read 117582 times)

Offline yellowj

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Re: National Emerald Club
« Reply #720 on: August 19, 2016, 10:55:08 PM »
-1
Unable to rent two cars regardless if there are additional drivers.

National confirms they allow this and I've done this quite a few times. Which location was this?

Sidenote..You MUST be in the car physically for both rentals upon pickup. You cannot just add AU and let them try to check the car out without you being in it. I'm guessing this is where you went afoul.

Here's what I do. Pick up 1st car with AU in passenger seat next to me. Check out at the gate and drive back around to the front entrance allowing the AU to take control of the car from there. Pickup second car. Try to go to a different booth to avoid confusion. No problem the few times I've done it.

Offline Dr Moose

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Re: National Emerald Club
« Reply #721 on: August 20, 2016, 09:37:34 PM »
National confirms they allow this and I've done this quite a few times. Which location was this?

Sidenote..You MUST be in the car physically for both rentals upon pickup. You cannot just add AU and let them try to check the car out without you being in it. I'm guessing this is where you went afoul.

Here's what I do. Pick up 1st car with AU in passenger seat next to me. Check out at the gate and drive back around to the front entrance allowing the AU to take control of the car from there. Pickup second car. Try to go to a different booth to avoid confusion. No problem the few times I've done it.
That part is obvious. They'll never allow an additional driver to pull out of the lot. I don't have personal experience with trying though.

You must be the exception to the rule, I've had personal experience with unsuccessfully taking out 2 vehicles. I've also heard quite the stories of people who tried circumventing the system by pulling out two cars.
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Offline JayR

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Re: National Emerald Club
« Reply #722 on: August 20, 2016, 09:46:44 PM »
Sidenote..You MUST be in the car physically for both rentals upon pickup. You cannot just add AU and let them try to check the car out without you being in it. I'm guessing this is where you went afoul.
That's a rookie mistake.

Were you able to book it and at the reservation they said no or you couldn't book it
Was able to book multiple cars. Picked up 1st car with AU in passenger seat next to me. Checked out at a national location. Drove to a second National location. Picked up second car. First location called and requested to return one of the cars because the rule is you can only get one car.

You must be the exception to the rule, I've had personal experience with unsuccessfully taking out 2 vehicles. I've also heard quite the stories of people who tried circumventing the system by pulling out two cars.
+1
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Offline yochiek93

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Re: National Emerald Club
« Reply #723 on: August 20, 2016, 09:48:17 PM »
That's a rookie mistake.
Was able to book multiple cars. Picked up 1st car with AU in passenger seat next to me. Checked out at a national location. Drove to a second National location. Picked up second car. First location called and requested to return one of the cars because the rule is you can only get one car.
+1
Ouch

Offline momo

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Re: National Emerald Club
« Reply #724 on: August 20, 2016, 10:07:44 PM »
I rented two cars from the same location. Rented a minivan for the family. 2 days later needed a second car for biz trip and had no problems.

Offline yochiek93

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Re: National Emerald Club
« Reply #725 on: August 20, 2016, 10:50:43 PM »
I rented two cars from the same location. Rented a minivan for the family. 2 days later needed a second car for biz trip and had no problems.
Might be different if done different days

Offline Knak Yankel

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Re: National Emerald Club
« Reply #726 on: August 21, 2016, 10:03:41 AM »
As we speak here, i have 3 vehicles on my name, with AU. all taken from the same location - LGA.

Offline yellowj

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Re: National Emerald Club
« Reply #727 on: August 21, 2016, 10:14:10 AM »
That's a rookie mistake.
Was able to book multiple cars. Picked up 1st car with AU in passenger seat next to me. Checked out at a national location. Drove to a second National location. Picked up second car. First location called and requested to return one of the cars because the rule is you can only get one car.
+1

Odd. How would the first location even know the second location reservation system. You still haven't mentioned the location/locations? Wondering if they were corporate or franchised.

Other's have had success so it isn't just me. National customer service also confirmed you can have more than one car out at the same time, though I would never try more than 2 at once.

The only other thing I can think of which might be a factor is possibly insurance? I've had full insurance on the cars when I've done it.

Offline yitrap

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National Emerald Club
« Reply #728 on: August 21, 2016, 11:19:00 AM »
Couple of data points.
All worked.
2 vehicles same place same day.
2 vehicles separate location different days.
2 vehicles same location different day.
With the separate location incident they made a comment to me about having a car out but still let me rent

Offline Dr Moose

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Re: National Emerald Club
« Reply #729 on: August 21, 2016, 11:29:00 AM »
It's not hard coded to not allow you to rent. It's up to the agent to allow you to leave the lot with another car or not.
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Offline yitrap

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Re: National Emerald Club
« Reply #730 on: August 22, 2016, 09:38:31 PM »
It's not hard coded to not allow you to rent. It's up to the agent to allow you to leave the lot with another car or not.
Are you sure it's even hard coded to show up that you have a different car?

Offline JayR

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Re: National Emerald Club
« Reply #731 on: August 23, 2016, 01:41:30 PM »
Are you sure it's even hard coded to show up that you have a different car?
IME, yes
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Offline JayR

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Re: National Emerald Club
« Reply #732 on: September 05, 2016, 03:56:40 PM »
Sometime in August, National at JFK updated their underage policy to only allow economy - fullsize.
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Offline lubaby

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Re: National Emerald Club
« Reply #733 on: September 05, 2016, 03:59:41 PM »
Sometime in August, National at JFK updated their underage policy to only allow economy - fullsize.
I was told about that policy from multiple agents and supervisors there for the past 2 years (and none would let me out with larger). Could be they weren't always so strict on enforcing it though.
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Offline shulem92

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Re: National Emerald Club
« Reply #734 on: September 05, 2016, 04:21:11 PM »
Sometime in August, National at JFK updated their underage policy to only allow economy - fullsize.
+1 ewr