Author Topic: National Emerald Club  (Read 117061 times)

Offline Dr Moose

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Re: National Emerald Club
« Reply #1290 on: October 27, 2019, 01:14:57 PM »
I'm trying to use a free day from my account on a premium SUV but I'm getting the following message, anyone else have the same issue:

Quote
Free Day Ineligible

Free Days cannot be redeemed with this vehicle. Do you still want to proceed with this selection?
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Offline yelped

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Re: National Emerald Club
« Reply #1291 on: October 27, 2019, 04:19:57 PM »
I'm trying to use a free day from my account on a premium SUV but I'm getting the following message, anyone else have the same issue:
What status do you have?

Offline Dr Moose

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Re: National Emerald Club
« Reply #1292 on: October 27, 2019, 04:37:28 PM »
What status do you have?
This is from an Executive Elite account.
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Offline yelped

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Re: National Emerald Club
« Reply #1293 on: October 27, 2019, 05:06:42 PM »
This is from an Executive Elite account.
Hmm. Is it a 1-2 free day?

Offline Dr Moose

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Re: National Emerald Club
« Reply #1294 on: October 27, 2019, 05:12:31 PM »
Hmm. Is it a 1-2 free day?
No, it is the free days in my account. After renting 5 times, you get a free day.

Do you have one in your account, look to see if it works for you.
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Offline yelped

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Re: National Emerald Club
« Reply #1295 on: October 27, 2019, 05:15:15 PM »
No, it is the free days in my account. After renting 5 times, you get a free day.

Do you have one in your account, look to see if it works for you.
Free days in your account should qualify for all classes.

 I'm not executive elite anymore. Tried matching from President's Circle, but match was refused.

Offline lubaby

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Re: National Emerald Club
« Reply #1296 on: October 27, 2019, 05:52:15 PM »
I'm trying to use a free day from my account on a premium SUV but I'm getting the following message, anyone else have the same issue:
Just tested (I’m EE, my own regular free days) and not working for me either (shows free, same error).

Other car size that do actually work all say “Free Day Eligible”, so I wonder if they are making changes to the program.

Did you try calling and booking on phone?
« Last Edit: October 27, 2019, 05:55:33 PM by lubaby »
Once the game is over, the king and the pawn go back in the same box.

Offline Driver

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Re: National Emerald Club
« Reply #1297 on: October 28, 2019, 05:40:34 PM »
I'm not executive elite anymore. Tried matching from President's Circle, but match was refused.

Reason?

Offline yelped

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Re: National Emerald Club
« Reply #1298 on: October 28, 2019, 05:53:25 PM »

Offline Mo85

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Re: National Emerald Club
« Reply #1299 on: October 29, 2019, 10:37:04 AM »
I'm trying to use a free day from my account on a premium SUV but I'm getting the following message, anyone else have the same issue:
I just recently booked a luxury SUV using a free day. The first time I tried, it showed the full price at checkout. when I tried again, it showed a balance of about $6 for some fee. This is from an EE status account.

Offline EliJelly

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Re: National Emerald Club
« Reply #1300 on: October 29, 2019, 11:47:07 AM »
I always felt that the ability to choose any car with an EE free day is not an official rule at all, I couldn't find anywhere this being an official benefit for EE, therefore I'm happy when it shows up, but I wouldn't call in demanding it when not, I'm afraid they can eliminate it too.

Offline lubaby

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Re: National Emerald Club
« Reply #1301 on: October 29, 2019, 12:45:24 PM »
I always felt that the ability to choose any car with an EE free day is not an official rule at all, I couldn't find anywhere this being an official benefit for EE, therefore I'm happy when it shows up, but I wouldn't call in demanding it when not, I'm afraid they can eliminate it too.
Did you ever check the website benefits page?

https://www.nationalcar.com/en/emerald-club/benefits.html
Once the game is over, the king and the pawn go back in the same box.

Offline yelped

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Re: National Emerald Club
« Reply #1302 on: October 31, 2019, 01:17:42 PM »
No reason provided.
Reason?
Apparently, the Hertz PC card I sent them was blank. I sent it again and they approved my status match.

Offline Driver

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Re: National Emerald Club
« Reply #1303 on: October 31, 2019, 01:51:27 PM »
Apparently, the Hertz PC card I sent them was blank. I sent it again and they approved my status match.

Ah...

Do they require the card to show an exp. date?

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Re: National Emerald Club
« Reply #1304 on: October 31, 2019, 02:30:26 PM »
Ah...

Do they require the card to show an exp. date?
Officially, but Hertz cards don't have the expiration date on them.