Author Topic: AA Audit (Read 24813 times)

Yaalili · « **Reply #20 on:** January 27, 2015, 12:13:44 PM »

Quote from: Alexsei on January 27, 2015, 11:30:12 AM

So given the miles are still there does this mean it was indeed a idle threat?

No, I had a ticket booked from a friends account, they didn't shut his account down right after he got his letter, they shut it down 24 hours before my flight was to depart. Had to book another last minute mileage flight.

Alexsei · « **Reply #21 on:** January 27, 2015, 12:27:28 PM »

Quote from: chucksterace on January 27, 2015, 11:40:19 AM

NO.. If you don't get back to them they will 99% likely shut you down.

Quote from: Yaalili on January 27, 2015, 12:13:44 PM

No, I had a ticket booked from a friends account, they didn't shut his account down right after he got his letter, they shut it down 24 hours before my flight was to depart. Had to book another last minute mileage flight.

Quote from: TimT on January 27, 2015, 11:40:11 AM

How long past the amount of days given is it ?

Email was sent after flight landed and that was a few months ago

ilherman · « **Reply #22 on:** January 27, 2015, 12:31:23 PM »

So no miles in the account?

Alexsei · « **Reply #23 on:** January 27, 2015, 12:32:07 PM »

Quote from: ilherman on January 27, 2015, 12:31:23 PM

So no miles in the account?

There are miles

sruly101 · « **Reply #24 on:** January 27, 2015, 12:42:15 PM »

Quote from: Yaalili on January 27, 2015, 12:13:44 PM

No, I had a ticket booked from a friends account, they didn't shut his account down right after he got his letter, they shut it down 24 hours before my flight was to depart. Had to book another last minute mileage flight.

Did he get a letter or an email?

Palm5 · « **Reply #25 on:** January 27, 2015, 12:50:03 PM »

I'm relieved that it wasn't a yid

Buruch · « **Reply #26 on:** January 27, 2015, 01:45:09 PM »

Quote from: Yaalili on January 27, 2015, 12:13:44 PM

No, I had a ticket booked from a friends account, they didn't shut his account down right after he got his letter, they shut it down 24 hours before my flight was to depart. Had to book another last minute mileage flight.

Can you go after AA for this? Unless they could prove you bought it. I'm sure you could demonstrate that you're friends, and it could have been a gift...?

Yaalili · « **Reply #27 on:** January 27, 2015, 02:28:58 PM »

Quote from: sruly101 on January 27, 2015, 12:42:15 PM

Did he get a letter or an email?

Email.

Quote from: Buruch on January 27, 2015, 01:45:09 PM

Can you go after AA for this? Unless they could prove you bought it. I'm sure you could demonstrate that you're friends, and it could have been a gift...?

They said it was because he sold miles 2 years before that, and not for this particular ticket.

Buruch · « **Reply #28 on:** January 27, 2015, 02:31:03 PM »

Ah, but maybe it would b a good idea for the community to bait aa and sue them multiple times to get them to be less aggressive?

username · « **Reply #29 on:** January 27, 2015, 02:36:19 PM »

Quote from: Buruch on January 27, 2015, 02:31:03 PM

Ah, but maybe it would b a good idea for the community to bait aa and sue them multiple times to get them to be less aggressive?

Looking for volunteers that want to be stranded in LHR

Buruch · « **Reply #30 on:** January 27, 2015, 02:41:13 PM »

book a backup that can be cancelled. Or domestic with a sw backup is doable. Or one way from home with refundable hotel reservation

kangarruu · « **Reply #31 on:** January 27, 2015, 02:43:00 PM »

Quote from: Buruch on January 27, 2015, 02:31:03 PM

Ah, but maybe it would b a good idea for the community to bait aa and sue them multiple times to get them to be less aggressive?

What's the basis for the suit? They're allowed to investigate and they can close accounts for any reason, including suspected abuse.

Buruch · « **Reply #32 on:** January 27, 2015, 02:47:24 PM »

I doubt it's that simple even though they may claim that in t&c. Another option is getting media coverage.

Dr Moose · « **Reply #33 on:** January 27, 2015, 02:47:26 PM »

Quote from: Alexsei on January 27, 2015, 10:44:01 AM

Friend got an email from corporate security, login is active miles are there, does this mean anything?

when you get the dreaded email, you'll be able to access your account & the miles will still be there (you'll even be able to book an award flight, but it won't ticket) . after you get the 2nd email, you won't be able to login.
~my personal experience

Alexsei · « **Reply #34 on:** January 27, 2015, 03:14:20 PM »

Quote from: Dr Moose on January 27, 2015, 02:47:26 PM

when you get the dreaded email, you'll be able to access your account & the miles will still be there (you'll even be able to book an award flight, but it won't ticket) . after you get the 2nd email, you won't be able to login.
~my personal experience

How long between 1st & 2nd email?
P.s. how long between this thread was created till its deleted?

noturbizniss · « **Reply #35 on:** January 27, 2015, 03:25:14 PM »

When you guys lost your miles and account did you ever have any luck making a new account and getting new miles?

upside down · « **Reply #36 on:** January 27, 2015, 07:47:54 PM »

Does the AA audit team make a issue if a account books it first ticket for a name different then the name on AA account, or they only catch on and make issues after multiple different ticket under different names?

Dr Moose · « **Reply #37 on:** January 27, 2015, 08:36:49 PM »

Quote from: Alexsei on January 27, 2015, 03:14:20 PM

How long between 1st & 2nd email?
P.s. how long between this thread was created till its deleted?

IIRC about a month

Chapshnell · « **Reply #38 on:** January 27, 2015, 10:00:30 PM »

Quote from: upside down on January 27, 2015, 07:47:54 PM

Does the AA audit team make a issue if a account books it first ticket for a name different then the name on AA account, or they only catch on and make issues after multiple different ticket under different names?

there is no exact science how they catch you.. I am sure IP address, heavy use on (expensive) Cathay routes for example would be flagged...

SearchGuy · « **Reply #39 on:** January 27, 2015, 11:20:20 PM »

Their team is basically small compare to the amount of awards booked with them, but it's not worth trying them, I'm curious why this thread wasn't merged yet with the previous one