Tracfone $40 Million Fine - Submit a Claim

[AnonymousUser]

The FTC announced today a $40 million fine against Tracfone and its subsidiaries, including Straight Talk and Net10. The FTC filed a complaint against TracFone after receiving complaints from a fair number of customers whose data had been throttled or blocked entirely after they hit a murky monthly cap. TracFone-owned entities didn't disclose the limits up front, but most users were throttled at 1-3GB and they were cut off at 4-5GB. Some customers also had their lines terminated by TracFone for hitting the unstated limit too often.

The multi-million dollar fine puts an end to the case and provides former and current customers some restitution. Anyone who was a TracFone customer before this month can file a refund claim. TracFone is also required to change its advertising and explain what the data caps are when consumers sign up for a plan.

You can file a claim here.

(HT: Android Police).

[joeb1]

The FTC announced today a $40 million fine against Tracfone and its subsidiaries, including Straight Talk and Net10. The FTC filed a complaint against TracFone after receiving complaints from a fair number of customers whose data had been throttled or blocked entirely after they hit a murky monthly cap. TracFone-owned entities didn't disclose the limits up front, but most users were throttled at 1-3GB and they were cut off at 4-5GB. Some customers also had their lines terminated by TracFone for hitting the unstated limit too often.

The multi-million dollar fine puts an end to the case and provides former and current customers some restitution. Anyone who was a TracFone customer before this month can file a refund claim. TracFone is also required to change its advertising and explain what the data caps are when consumers sign up for a plan.

You can file a claim here.

(HT: Android Police).

If you had an "unlimited" data plan with one of these brands before January 1, 2015, file a claim to find out if you are eligible for a refund. By clicking on this link, you will be leaving the FTC’s website and automatically directed to the third-party settlement administrator’s website, which is neither owned nor operated by the FTC.

[AnonymousUser]

If you had an "unlimited" data plan with one of these brands before January 1, 2015, file a claim to find out if you are eligible for a refund. By clicking on this link, you will be leaving the FTC’s website and automatically directed to the third-party settlement administrator’s website, which is neither owned nor operated by the FTC.

That's standard with settlements.

[Live N Learn]

If you had an "unlimited" data plan with one of these brands before January 1, 2015, file a claim to find out if you are eligible for a refund. By clicking on this link, you will be leaving the FTC’s website and automatically directed to the third-party settlement administrator’s website, which is neither owned nor operated by the FTC.

Does this include their landline plans as well?

[AnonymousUser]

Does this include their landline plans as well?

No, it's only for cell phone plans.

[ygygold]

Just filled a claim. Will let you know what happens.