also, maybe its just my bad luck, but in order for an AA rep to put together an EY award itinerary, (especially with a stopover, even less then 24hrs) it needs to be able to be marketed by AA for a cash flight. i've had issues with that when trying to do Europe-Asia routings with AA, they were only able to book for example, LHR-AUH, AUH-CTU as separate bookings, driving up costs.