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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

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13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 174388 times)

Offline AharonInIsrael

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Re: Premium Price Mistake ex-EU
« Reply #60 on: February 11, 2015, 09:00:29 AM »

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #61 on: February 11, 2015, 09:04:08 AM »
if i book with a stopover in tlv, can i technically get my luggage there?
bump

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #62 on: February 11, 2015, 09:05:44 AM »
standard. takes time with some partners

OK, should I assume that it will ticket? Or will this holdup give them an opportunity to catch their mistake? AFAIR DOT regulations don't force them to honor a fare until it is ticketed, correct?

And if it tickets, my 24 hours to cancel still begins from booking, not ticketing, correct?
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Offline Mocha

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Re: Premium Price Mistake ex-EU
« Reply #63 on: February 11, 2015, 09:05:55 AM »
worth an extra stop with 2 kids for LH F? Fri afternoon so can't enjoy lounge

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #64 on: February 11, 2015, 09:06:50 AM »

And if it tickets, my 24 hours to cancel still begins from booking, not ticketing, correct?
yup

Offline Shmulie

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Re: Premium Price Mistake ex-EU
« Reply #65 on: February 11, 2015, 09:07:33 AM »
can someone help me find tickets from nyc to lhr for the week of april 26th

Offline Hershelsdeals

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Re: Premium Price Mistake ex-EU
« Reply #66 on: February 11, 2015, 09:08:12 AM »
Booked Swiss F for 4

Offline D93

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Re: Premium Price Mistake ex-EU
« Reply #67 on: February 11, 2015, 09:08:32 AM »
LHR - EWR - TLV = $750
Direct in Global First and Business

Offline VacationLover

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Re: Premium Price Mistake ex-EU
« Reply #68 on: February 11, 2015, 09:09:08 AM »
DEAD! they blocked the DOB entry

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #69 on: February 11, 2015, 09:09:19 AM »
can someone help me find tickets from nyc to lhr for the week of april 26th
doesnt work leaving US

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #70 on: February 11, 2015, 09:10:24 AM »
DEAD! they blocked the DOB entry

Explain...? I just booked another one a second ago.
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Offline VacationLover

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Re: Premium Price Mistake ex-EU
« Reply #71 on: February 11, 2015, 09:11:46 AM »
doesnt work leaving US
I did a few tickets. now it does not let go past the DOB keeps on erroring out

Offline Tzadik Nistar

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Re: Premium Price Mistake ex-EU
« Reply #72 on: February 11, 2015, 09:12:24 AM »
My total cost was 1665 DDK thats $253 USD but on my credit card I have 2 pending charges one for $200 and one for $222.72

Offline VacationLover

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Re: Premium Price Mistake ex-EU
« Reply #73 on: February 11, 2015, 09:13:10 AM »
Cancel! works now. sorry

Offline Tzadik Nistar

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Re: Premium Price Mistake ex-EU
« Reply #74 on: February 11, 2015, 09:13:15 AM »
I did a few tickets. now it does not let go past the DOB keeps on erroring out
You need to enter the DOB the european way MM/DD

Offline Drago

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Re: Premium Price Mistake ex-EU
« Reply #75 on: February 11, 2015, 09:14:28 AM »
Don't forget to warn your CC.
I got a fraud alert

Offline SRM

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Re: Premium Price Mistake ex-EU
« Reply #76 on: February 11, 2015, 09:20:21 AM »
Other than united.com what other booking sites are working?

Offline Shmulie

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Re: Premium Price Mistake ex-EU
« Reply #77 on: February 11, 2015, 09:22:23 AM »
Whats the best way to get from nyc to lhr?

Offline MosheP

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Re: Premium Price Mistake ex-EU
« Reply #78 on: February 11, 2015, 09:23:05 AM »
How long is it taking to get ticketed? Been waiting almost 45 min already and not ticketed. 

Offline jr611

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Re: Premium Price Mistake ex-EU
« Reply #79 on: February 11, 2015, 09:23:17 AM »
Whats the best way to get from nyc to lhr?

everyone's question haha. How about if you don't have miles?