Topic Wiki

BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 175641 times)

Offline rileywiles23

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2014
  • Posts: 5779
  • Total likes: 108
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #360 on: February 11, 2015, 12:25:18 PM »
Wat are the best miles to use to get from Israel to London
Life is as good as you make it...

Offline kangarruu

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Apr 2013
  • Posts: 882
  • Total likes: 11
  • DansDeals.com Hat Tips 4
    • View Profile
  • Location: New York
Re: Premium Price Mistake ex-EU
« Reply #361 on: February 11, 2015, 12:28:00 PM »
who has the soonest flight ?

I have Sunday morning but I won't make it.  :(

Offline Chapshnell

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 4831
  • Total likes: 275
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: BP
  • Programs: Delta Skypesos, AA Shilling, AS Pounds.
Re: Premium Price Mistake ex-EU
« Reply #362 on: February 11, 2015, 12:28:46 PM »
booked 50 tickets for family during this glitch. they better bring me something good from duty free. lol

Offline Marco Polo

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jul 2012
  • Posts: 13126
  • Total likes: 49
  • DansDeals.com Hat Tips 104
  • Gender: Male
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #363 on: February 11, 2015, 12:28:50 PM »
I have Sunday morning but I won't make it.  :(
I have a flight booked for an early Monday morning. Going to be a bit annoying finding a flight in. Probably will have to leave on a Thursday.
Quaerite et Invenietis.

Offline ranhan429

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jul 2013
  • Posts: 943
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Tel Aviv ya habbibi
כפרות על כפרה

Offline VacationLover

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2014
  • Posts: 1674
  • Total likes: 244
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #365 on: February 11, 2015, 12:31:49 PM »

Offline Yosef_S

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2011
  • Posts: 312
  • Total likes: 6
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Chicago, IL
  • Programs: DL Skymiles - Platinum Medallion; UA Mileage Plus - Premier Platinum; AF/KLM FlyingBlue - Gold; Hyatt Gold Passport - Diamond; Hilton HHonors - Gold; Starwood Preferred Guest - Gold; National Emerald Executive Elite; Hertz #1 Club Gold Presidents Circle
Re: Premium Price Mistake ex-EU
« Reply #366 on: February 11, 2015, 12:32:15 PM »
Interesting... I have an itin with flights on TK. Plugging in the TK confirmation number on there site shows me that one of the two segments with them is confirmed, and one is waitlisted. On United.com when putting in the United confirmation number, the 'waitlisted' TK segment is now missing from the itin.
Former DDF Lurker Finally Getting the Hang of Posting...

Offline 3yummyboys

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 1737
  • Total likes: 32
  • DansDeals.com Hat Tips 0
    • View Profile


Offline Yosef_S

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Sep 2011
  • Posts: 312
  • Total likes: 6
  • DansDeals.com Hat Tips 2
  • Gender: Male
    • View Profile
  • Location: Chicago, IL
  • Programs: DL Skymiles - Platinum Medallion; UA Mileage Plus - Premier Platinum; AF/KLM FlyingBlue - Gold; Hyatt Gold Passport - Diamond; Hilton HHonors - Gold; Starwood Preferred Guest - Gold; National Emerald Executive Elite; Hertz #1 Club Gold Presidents Circle
Former DDF Lurker Finally Getting the Hang of Posting...

Offline gavhaller

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Oct 2013
  • Posts: 770
  • Total likes: 2
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: Flushing, New York
  • Programs: Chase Visa Supreme, Avis Cadillac, Hyatt Vacation Club Owner, Disney Annual-Pass Holder, BA Avios Executive Corporate Shareholder VIP, Citi Platinum Status, Owner Of DFS - Discover Financial Services
Re: Premium Price Mistake ex-EU
« Reply #370 on: February 11, 2015, 12:33:32 PM »
Oh boy, just went in and tried to check the status of my reservations and got this:

! We could not process your request. Please see the message below and make revisions.

! Your itinerary cannot be retrieved, since there are no flight segments. Only itineraries with flight segments can be added to your Profile. If you require assistance, please contact United Reservations.
use the other way to access rsvp
from the main united page in the yellow box

Offline Mocha

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Feb 2011
  • Posts: 2510
  • Total likes: 5
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #371 on: February 11, 2015, 12:35:08 PM »
So whose gonna be the first "Rabbi" that didn't get in on this to start slamming Dan?

Offline Chapshnell

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Apr 2013
  • Posts: 4831
  • Total likes: 275
  • DansDeals.com Hat Tips 12
  • Gender: Male
    • View Profile
  • Location: BP
  • Programs: Delta Skypesos, AA Shilling, AS Pounds.
Re: Premium Price Mistake ex-EU
« Reply #372 on: February 11, 2015, 12:36:07 PM »
So whose gonna be the first "Rabbi" that didn't get in on this to start slamming Dan?

"Rabbi's" who booked first class will enjoy. "Rabbi's" who missed out are already writing up the articles

Offline Ergel

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Jun 2010
  • Posts: 13070
  • Total likes: 905
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #373 on: February 11, 2015, 12:36:23 PM »
So whose gonna be the first "Rabbi" that didn't get in on this to start slamming Dan?
Can you imagine a scenario where someone actually disagrees with your line of thinking and thinks this is actually not proper? Or is that to hard for your closed mind to fathom?
Life isn't about checking the boxes. Nobody cares.

Offline EJB

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Sep 2012
  • Posts: 5410
  • Total likes: 254
  • DansDeals.com Hat Tips 15
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #374 on: February 11, 2015, 12:37:57 PM »
Anyone notice the high ticketing fee on their pending transactions? I believe it was charged in USD by accident as its listed as DKK on my confirmation :)

Offline VacationLover

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Sep 2014
  • Posts: 1674
  • Total likes: 244
  • DansDeals.com Hat Tips 5
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #375 on: February 11, 2015, 12:38:03 PM »
So whose gonna be the first "Rabbi" that didn't get in on this to start slamming Dan?
Why Dan? they should slam FT was there from 4:30am  ;)

Offline theeari

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2009
  • Posts: 92
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #376 on: February 11, 2015, 12:41:05 PM »

Offline mochada

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2011
  • Posts: 1166
  • Total likes: 13
  • DansDeals.com Hat Tips 2
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #377 on: February 11, 2015, 12:42:19 PM »
Anyone notice the high ticketing fee on their pending transactions? I believe it was charged in USD by accident as its listed as DKK on my confirmation :)

$160 for each ticket...let's see if these are honor and what happens when the charge clears

Offline Emkay

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 14412
  • Total likes: 377
  • DansDeals.com Hat Tips 35
    • View Profile
  • Location: Where I ought to be
Re: Premium Price Mistake ex-EU
« Reply #378 on: February 11, 2015, 12:42:36 PM »

Offline mb1

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Jan 2013
  • Posts: 922
  • Total likes: 17
  • DansDeals.com Hat Tips 23
    • View Profile
Re: Premium Price Mistake ex-EU
« Reply #379 on: February 11, 2015, 12:42:42 PM »
booked 50 tickets for family during this glitch. they better bring me something good from duty free. lol
Did you get to use your gift cards?