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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.

Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2


We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel


zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)
« Last edited by nocknock on February 26, 2015, 02:06:25 PM »

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Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 175973 times)

Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #400 on: February 11, 2015, 01:04:36 PM »
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Offline kangarruu

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Re: Premium Price Mistake ex-EU
« Reply #401 on: February 11, 2015, 01:04:58 PM »
The United cancel and rebook page gives me the option to cancel and rebook this reservation.

1) Does this page normally work for nonawards?

2) If I cancel and rebook, think there's a chance it'll reprice at this rate?

ETA: It says credit of 1252 miles and 0 DKK.  :o
« Last Edit: February 11, 2015, 01:08:54 PM by kangarruu »
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Offline morgs

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Re: Premium Price Mistake ex-EU
« Reply #402 on: February 11, 2015, 01:05:37 PM »
Quote from: jdross on February 11, 2015, 01:00:53 PM
Just wait until it settles and you will probably see only one charge for the tickets and one for the booking fee.
Just in case not-am I ok if I have the receipt that shows that the total was only 1886 DKK ($283) even if they post extra charges for some reason (meaning can I get off any double charges etc. by using the reciept)-and no I am not complaining abt any tkt fee-just curious what might be the outcome here ;)
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Offline ilherman

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Re: Premium Price Mistake ex-EU
« Reply #403 on: February 11, 2015, 01:05:57 PM »
I should of used a UA voucher. Oh well. Lets see what's gonna happen...
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Offline Emkay

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Re: Premium Price Mistake ex-EU
« Reply #404 on: February 11, 2015, 01:06:44 PM »


Quote from: ilherman on February 11, 2015, 01:05:57 PM
I should of used a UA voucher.

Why?
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Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #405 on: February 11, 2015, 01:08:39 PM »
Quote from: kangarruu on February 11, 2015, 01:04:58 PM
The United cancel and rebook page gives me the option to cancel and rebook this reservation.

1) Does this page normally work for nonawards?

2) If I cancel and rebook, think there's a chance it'll reprice at this rate?


Not a chance
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Offline jdross

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Re: Premium Price Mistake ex-EU
« Reply #406 on: February 11, 2015, 01:09:11 PM »
Quote from: kangarruu on February 11, 2015, 01:04:58 PM
The United cancel and rebook page gives me the option to cancel and rebook this reservation.

1) Does this page normally work for nonawards?

2) If I cancel and rebook, think there's a chance it'll reprice at this rate?

Highly Unlikely.
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Offline EJB

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Re: Premium Price Mistake ex-EU
« Reply #407 on: February 11, 2015, 01:09:59 PM »
Quote from: jdross on February 11, 2015, 01:09:11 PM
Highly Unlikely.

Agreed. Anyone want to try it out though?
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Offline mlomni

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Re: Premium Price Mistake ex-EU
« Reply #408 on: February 11, 2015, 01:11:25 PM »
Quote from: Emkay on February 11, 2015, 01:04:36 PM
Posted 13 times

Darn I hate double posting like that. I must have not realized the first 12  :-\
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Offline ALG

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Re: Premium Price Mistake ex-EU
« Reply #409 on: February 11, 2015, 01:12:10 PM »
Thanks for the deal! Two questions though:

I booked LHR-ZRH-TLV-ZRH-LHR through United/Swiss in Business for $150.  Manage Reservations says that it will take up to 24 hours to receive confirmation from Swiss Air. What are the odds it will actually finish ticketing? 

Second: I did receive confirmation for the second itinerary of LHR-EWR-CLE, but then not sure how that works with United canceling LHR-EWR daily service.  Would they rebook through JFK or ..?
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Offline buyitnow

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Re: Premium Price Mistake ex-EU
« Reply #410 on: February 11, 2015, 01:12:17 PM »
best line: "The speed at which people transition from awestruck and thrilled to entitled and indignant is fascinating."
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Offline rangersin4

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Re: Premium Price Mistake ex-EU
« Reply #411 on: February 11, 2015, 01:12:52 PM »
Quote from: jdross on February 11, 2015, 12:22:49 PM
Oh boy, just went in and tried to check the status of my reservations and got this:

! We could not process your request. Please see the message below and make revisions.

! Your itinerary cannot be retrieved, since there are no flight segments. Only itineraries with flight segments can be added to your Profile. If you require assistance, please contact United Reservations.
If you're following Dan's protocols for Sizzling Deals, you will have many screenshots as proof...
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Offline Shmulie

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Re: Premium Price Mistake ex-EU
« Reply #412 on: February 11, 2015, 01:15:31 PM »
Quote from: ALG on February 11, 2015, 01:12:10 PM
Second: I did receive confirmation for the second itinerary of LHR-EWR-CLE, but then not sure how that works with United canceling LHR-EWR daily service.  Would they rebook through JFK or ..?
they are not cancelling that daily service they are cancelling london ontario-ewr
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Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #413 on: February 11, 2015, 01:16:16 PM »
Quote from: buyitnow on February 11, 2015, 01:12:17 PM
best line: "The speed at which people transition from awestruck and thrilled to entitled and indignant is fascinating."

Love it!
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Offline jdross

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Re: Premium Price Mistake ex-EU
« Reply #414 on: February 11, 2015, 01:17:17 PM »
Quote from: rangersin4 on February 11, 2015, 01:12:52 PM
If you're following Dan's protocols for Sizzling Deals, you will have many screenshots as proof...

Right. It was showing up before but doesn't anymore. Not sure if that means they cancelled it or issues with the site...
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Offline clockhand

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Re: Premium Price Mistake ex-EU
« Reply #415 on: February 11, 2015, 01:19:06 PM »
Quote from: 3yummyboys on February 11, 2015, 12:58:03 PM
$40 pp

Quote from: Marco Polo on February 11, 2015, 12:58:11 PM
Booked two tickets?

You guys are absolutely right.  Surprise for my gf!
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Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #416 on: February 11, 2015, 01:21:49 PM »
Quote from: clockhand on February 11, 2015, 01:19:06 PM
You guys are absolutely right.  Surprise for my gf!


must be my mind reading powers  ;)
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Offline gavhaller

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Re: Premium Price Mistake ex-EU
« Reply #417 on: February 11, 2015, 01:24:38 PM »
weird, one of my rsvp was put on hold instead of booked.
trying to get them to process it now- maybe it will e-ticket faster? :0
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Offline D93

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Re: Premium Price Mistake ex-EU
« Reply #418 on: February 11, 2015, 01:26:01 PM »
I just had no problems canceling a ticket through the call back number. Full refund and no problems at all.
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Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #419 on: February 11, 2015, 01:26:31 PM »
Quote from: D93 on February 11, 2015, 01:26:01 PM
I just had no problems canceling a ticket through the call back number. Full refund and no problems at all.

Good to know.
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