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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 175429 times)

Offline bochur123

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Re: Premium Price Mistake ex-EU
« Reply #420 on: February 11, 2015, 01:27:11 PM »
I just had no problems canceling a ticket through the call back number. Full refund and no problems at all.

Anyone try getting it confirmed like that?

Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #421 on: February 11, 2015, 01:27:39 PM »
I just had no problems canceling a ticket through the call back number. Full refund and no problems at all.
Did they mention anything about the glitch?
Quaerite et Invenietis.

Offline jdross

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Re: Premium Price Mistake ex-EU
« Reply #422 on: February 11, 2015, 01:27:54 PM »
I just had no problems canceling a ticket through the call back number. Full refund and no problems at all.

I also cancelled another reservation I made with alt. dates that i didn't need and they did it no problems.

Also, to note, they couldn't combine itineraries for my co-worker because the agent told him "it's not pricing at all" so he got scared and told her to stop trying lol.

Offline jdross

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Re: Premium Price Mistake ex-EU
« Reply #423 on: February 11, 2015, 01:28:27 PM »
Did they mention anything about the glitch?

Not at all. Don't think they would be able to notify the agents that quickly.

Offline D93

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Re: Premium Price Mistake ex-EU
« Reply #424 on: February 11, 2015, 01:30:52 PM »
Did they mention anything about the glitch?
Not at all.

Offline Einstein

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Re: Premium Price Mistake ex-EU
« Reply #425 on: February 11, 2015, 01:31:31 PM »
Are the Tickets Refundable after 24 Hours Because they are F Class or still only 24 hours?
If you think nobody cares about you... just forget to pay your credit card bill

Offline 3yummyboys

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Re: Premium Price Mistake ex-EU
« Reply #426 on: February 11, 2015, 01:31:59 PM »
Hard to believe there is anyone out there that doesn't know about this ....

then again, when I spoke to my husband about an hour ago he had not heard anything ...

Offline mendoul

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Re: Premium Price Mistake ex-EU
« Reply #427 on: February 11, 2015, 01:32:16 PM »
I spoked to an agent 1 ticket where canceled and another 3 honored and she told me i should be happy that at least i have 3 tickets honored

she told me that United will honored the tickets
mendy

Offline kangarruu

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Re: Premium Price Mistake ex-EU
« Reply #428 on: February 11, 2015, 01:32:58 PM »
Did they mention anything about the glitch?

I'm on the phone with them right now and she said "Oh, these are the Denmark tickets. I'm not surprised you booked. Let me see what I can do." (when I asked about changes.

Offline jdross

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Re: Premium Price Mistake ex-EU
« Reply #429 on: February 11, 2015, 01:33:14 PM »
I spoked to an agent 1 ticket where canceled and another 3 honored and she told me i should be happy that at least i have 3 tickets honored

she told me that United will honored the tickets

Details???

Offline Shmulie

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Re: Premium Price Mistake ex-EU
« Reply #430 on: February 11, 2015, 01:33:46 PM »
Also, to note, they couldn't combine itineraries for my co-worker because the agent told him "it's not pricing at all" so he got scared and told her to stop trying lol.
same thing happened to me

Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #431 on: February 11, 2015, 01:34:09 PM »
I'm on the phone with them right now and she said "Oh, these are the Denmark tickets. I'm not surprised you booked. Let me see what I can do." (when I asked about changes.
Please update with the response in regards to changing flights etc.
Quaerite et Invenietis.

Offline ice man

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Re: Premium Price Mistake ex-EU
« Reply #432 on: February 11, 2015, 01:35:50 PM »
I booked the tickets, but I just realized that I put the DOB in the American way, and not the European way, so my birthday is backwards on the reservation.
Anything I could do about this?

Offline mendoul

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Re: Premium Price Mistake ex-EU
« Reply #433 on: February 11, 2015, 01:36:03 PM »
Details???

1 ticket was booked to SA with a stop in zurich which i didnt get a confirmation email
and another 2 ticket to ny (with united) which i got the confirmation email
mendy

Offline nocknock

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Re: Premium Price Mistake ex-EU
« Reply #434 on: February 11, 2015, 01:36:32 PM »
Booked 3 Tickets

1 I don't need, If anyone has the same name as me and wants to travel Apr 16 LHR to EWR 1st for $45 dollars PM me

Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #435 on: February 11, 2015, 01:36:55 PM »
I booked the tickets, but I just realized that I put the DOB in the American way, and not the European way, so my birthday is backwards on the reservation.
Anything I could do about this?
Luckily for me, i have on pax that was born on the 31st. Made me switch it around, so i changed them all. I can't imagine such an issue with it.
Quaerite et Invenietis.

Offline mendoul

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Re: Premium Price Mistake ex-EU
« Reply #436 on: February 11, 2015, 01:37:07 PM »
Booked 3 Tickets

1 I don't need, If anyone has the same name as me and wants to travel Apr 16 LHR to EWR 1st for $45 dollars PM me

name?
mendy

Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #437 on: February 11, 2015, 01:37:31 PM »
Booked 3 Tickets

1 I don't need, If anyone has the same name as me and wants to travel Apr 16 LHR to EWR 1st for $45 dollars PM me
Is everyone supposed to PM with a name and hope they get it?

Probably worse odds than the Powerball :)
Quaerite et Invenietis.

Offline benjie1305

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Re: Premium Price Mistake ex-EU
« Reply #438 on: February 11, 2015, 01:38:59 PM »
Is everyone supposed to PM with a name and hope they get it?

Probably worse odds than the Powerball :)

Lol. First lets hear the name. Then lets see if it matches. Then lets see how much fake documents cost :P
Work hard, Play harder!

Offline kangarruu

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Re: Premium Price Mistake ex-EU
« Reply #439 on: February 11, 2015, 01:39:15 PM »
I'm on the phone with them right now and she said "Oh, these are the Denmark tickets. I'm not surprised you booked. Let me see what I can do." (when I asked about changes.)

Update: the agent let me choose new flights and times, confirmed that I wanted F, and asked about my method of payment before stopping and saying she needed to check with the rate desk. When she came back she said that it would reprice at the current price. I politely declined. :-\