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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

https://twitter.com/united/status/565648072047603713    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 174613 times)

Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #440 on: February 11, 2015, 01:40:01 PM »
Update: the agent let me choose new flights and times, confirmed that I wanted F, and asked about my method of payment before stopping and saying she needed to check with the rate desk. When she came back she said that it would reprice at the current price. I politely declined. :-\
That's a shame.
Quaerite et Invenietis.

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #441 on: February 11, 2015, 01:40:05 PM »
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Offline bochur123

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Re: Premium Price Mistake ex-EU
« Reply #442 on: February 11, 2015, 01:40:10 PM »
Just spoke to united call back line. They knew about the glitch right away and said there is  no way this will be honored. (my tickets are not issued yet)

Offline Mocha

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Re: Premium Price Mistake ex-EU
« Reply #443 on: February 11, 2015, 01:42:13 PM »
Just spoke to united call back line. They knew about the glitch right away and said there is  no way this will be honored. (my tickets are not issued yet)
when have csr ever been wrong before?

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #444 on: February 11, 2015, 01:42:21 PM »
Just spoke to united call back line. They knew about the glitch right away and said there is  no way this will be honored. (my tickets are not issued yet)

she told me that United will honored the tickets

Sounds like both of them clearly know exactly what they're talking about!  :o
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Offline AJK

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Re: Premium Price Mistake ex-EU
« Reply #445 on: February 11, 2015, 01:42:34 PM »
Quote
Originally Posted by augias84  View Post
If you live in Denmark and have taken advantage of this mistake fare (it's clearly not a legitimate promotion like the previous sale a few months ago), then UA might honor it. It's plausible that you just happened upon this fare by chance and booked the ticket in good faith.

But if you changed your MP address to a DK one to get this price, or if you fudged with the credit card info, then UA will not only have grounds to void your ticket, but could perhaps even press charges. Also, they might close your Mileageplus account and confiscate your miles.
And I hope they do! This is obviously not a real fare, it is obviously a mistake, and you are taking advantage of that, full knowing that it is a mistake. Your intentions are to steal a ticket from UA, and I hope UA tries every trick in the book to get out of honoring it. Perhaps they'll fail and will be forced to honor the ticket. Good for you I guess for getting away with it.

But in that case, UA is legally allowed to cancel your MP account (the terms and conditions are one-sided), I do hope they do that. You are hurting the airline that I fly with, the Frequent Flyer Program that I use, and me, since I pay for my tickets and my ticket prices might go up because of this nonsense.

Quote
Press charges?? Are you high?

"What are you in for?" "I tried to book a first class ticket to America for £50"

ALOLOL
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #446 on: February 11, 2015, 01:43:23 PM »
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Offline Marco Polo

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Re: Premium Price Mistake ex-EU
« Reply #447 on: February 11, 2015, 01:43:27 PM »
Quaerite et Invenietis.

Offline sam28

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Re: Premium Price Mistake ex-EU
« Reply #448 on: February 11, 2015, 01:44:55 PM »
I booked 4 tickets lhr to nyc 07/06  nyc to hln 07/29 hnl / nyc 08/09.

Offline nobiggy

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Re: Premium Price Mistake ex-EU
« Reply #449 on: February 11, 2015, 01:45:03 PM »
ALOLOL

WOW!!
Did he miss the deal? Is that why he's complaining?

I only booked 1 ticket.... I should have done more.

Offline Shmulie

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Re: Premium Price Mistake ex-EU
« Reply #450 on: February 11, 2015, 01:45:14 PM »

Offline bubble347

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Re: Premium Price Mistake ex-EU
« Reply #451 on: February 11, 2015, 01:46:37 PM »
ALOLOL
I wonder whether we will have to sit in a Danish prison :D
Watch this inspiring video.

Offline AJK

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Re: Premium Price Mistake ex-EU
« Reply #452 on: February 11, 2015, 01:48:11 PM »
It's from FT.

And I read that on the bus into work this morning afternoon and laughed so loudly, the bus driver asked if everything was OK.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Yosef_S

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Re: Premium Price Mistake ex-EU
« Reply #453 on: February 11, 2015, 01:48:49 PM »
I wonder whether we will have to sit in a Danish prison :D

At least that would be a premium class prison experience!
http://www.theatlantic.com/international/archive/2013/09/why-scandinavian-prisons-are-superior/279949/
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Offline AJK

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Re: Premium Price Mistake ex-EU
« Reply #454 on: February 11, 2015, 01:50:40 PM »
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline jaywhy

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Re: Premium Price Mistake ex-EU
« Reply #455 on: February 11, 2015, 01:54:41 PM »
weird, one of my rsvp was put on hold instead of booked.
trying to get them to process it now- maybe it will e-ticket faster? :0
Can you stop calling it an RSVP?  :)

Offline gavhaller

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Re: Premium Price Mistake ex-EU
« Reply #456 on: February 11, 2015, 01:57:25 PM »
Can you stop calling it an RSVP?  :)

OH. You don't like it?

MY BAD.    :o

How many RSVP's did you make

Offline ShlockDoc

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Re: Premium Price Mistake ex-EU
« Reply #457 on: February 11, 2015, 01:58:09 PM »
https://twitter.com/united/status/565575156844986369

If anyone knows Eliezer, can you please tell him to not be a tool?  Thanks!

Offline Einstein

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Re: Premium Price Mistake ex-EU
« Reply #458 on: February 11, 2015, 01:58:13 PM »
I cant seem to find the place to change my seats...so weird, anybody else having the same problem?
If you think nobody cares about you... just forget to pay your credit card bill

Offline Moshe F

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Re: Premium Price Mistake ex-EU
« Reply #459 on: February 11, 2015, 02:00:11 PM »
i can view my seats through swiss and lufthansa but i am still not ticketed through united and my cc wasn't even charged... aint looking good. any ideas?