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BDE!  :-[ DEAD!


DoT Will Not Compel United To Honor Tickets:
http://www.dansdeals.com/archives/61870
http://www.united.com/web/en-US/content/travel/exchange-rate-error.aspx
http://www.dot.gov/sites/dot.gov/files/docs/Mistaken_Fare_AEP_Statement_on_United_Airlines.pdf

LATEST DDF THREADS DISCUSSING THIS:
Rabbis Who Bash Dansdeals Master Thread.

13 reasons why it's PERFECTLY FINE to buy price mistakes










DOT Update:

http://www.dot.gov/airconsumer/united-airlines-mistaken-fare

United Airlines mistaken fare

The Department of Transportation is aware of an issue involving mistaken fares on United Airlines’ Danish-facing website.  The Department's Office of Aviation Enforcement and Proceedings has begun looking into this matter, including speaking to United and reviewing consumer complaints.  That Office will gather all the relevant facts before making a determination as to whether United is or is not required to honor the mistaken fares.


Updated: Thursday, February 12, 2015


To file a complaint with the DOT - http://airconsumer.dot.gov/escomplaint/es.cfm

Sample complaint:
-------------------------------------------
To Whom It May Concern,

Yesterday I purchased a flight itinerary from United Airlines via their website: United.com. The flights were booked, I was issued a 'confirmation number' and my card was charged for the full amount of the fare. A short time later United.com indicated that my itinerary was "confirmed and ticketed". I have attached a printout from United.com showing this, as well as a printout of my receipt indicating that the airfare was booked, ticketed and paid for.

Yesterday I was informed by United that they had voided my itinerary. This was done without my knowledge and without my consent.

As such, I ask that you please compel United Airlines to honor the ticket which they sold me, and to provide compensation for their grievance and the inconvenience which it caused me.

Thank you for your consideration and assistance!

Best Regards,
Yosef_S
-------------------------------------------


United is looking into an issue whereby a third-party software provider applied an incorrect exchange rate for tickets sold from the airline’s Denmark website. We have temporarily suspended sales from the Denmark website and are working to resolve the issue with the provider

http://uk.businessinsider.com/buy-first-class-tickets-from-london-to-newark-for-50-2015-2



We will void the bookings for those who purchased tickets as a result of a third-party currency conversion error.

    http://bit.ly/1uGiPuo


When and Where will you HOPEFULLY be flying to?

D93
2/16: LHR-LAX
2/19: LAX-LHR-TLV
5/31: TLV-LHR-SFO-HNL
6/3: HNL-LAX-EWR-LHR
7/17: LHR-EWR

Yosef_S
5/19: LHR->MUC->TLV (Possible one day stopover in VCE or ZRH depending on which options are ticketed.)
5/27: TLV->FRA->ORD

jdross:
6/21 LHR->ZHR
6/22 ZHR->JNB
6/28 JNB->LHR
6/29 LHR->EWR (Confirmed. Ticketed)

MAJ:
9/26 lhr-zrh-tlv
10/7 tlv-fra-new

9/24 lhr-fra-tlv
10/7 tlv-new
and a few other variations on this
all ticketed and confirmed though prices were bet $300-$650
and will now need a ow to london before succos which will cost me roughly $500/ticket

rangersin4:
6/8/15 LHR-EWR-LAX-HNL
6/11/15 HNL-EWR
all ticketed and confirmed!

Lou Bob: 12/23/15 LHR-ORD-LAX-OGG
1/3/15 OGG-LAX-EWR
Ticketed and confirmed along with someone else. $205 for the pair of tickets :)


nocknock: 2 Tickets
4/13/15 LHR-MUC-KRK
4/15/15 KRK-MUC-EWR
1 Ticket 4/16/15 LHR-EWR Probably going to cancel



zow: 3 tickets
8/6/15 LHR-EWR
8/20/15 EWR-LHR (though probably won't use this leg)

7/30/15 LHR-MUC-TLV
8/5/15 TLV-ZRH-LHR
(still waiting for ticketing on this code-share)

12/27/15 LHR-EWR-HNL
1/2/15 HNL-EWR-LHR (though we'll probably not take the last leg back to LHR  :D)
(very excited about this one...got 5 tickets!)

Author Topic: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)  (Read 121670 times)

Offline Matovu

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Re: Premium Price Mistake ex-EU
« Reply #1180 on: February 22, 2015, 01:07:44 PM »
Mods shut the thread until new info comes in.
I didnt buy any tickets, but i feel for some guys and this is so painful.
Please.............

Offline Dan

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Re: Premium Price Mistake ex-EU
« Reply #1181 on: February 22, 2015, 01:12:39 PM »
Locked until DoT ruling is announced.
Current Vegas line on UAs decision being reversed: 9:1.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Hershelsdeals

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USDOT says @united does NOT have to honor those super-low priced air fares from 2 weeks ago.

Check out @GerriWillisFBN's Tweet:
D.O.T statement


Office of Aviation Enforcement and Proceedings Determination
Regarding United Airlines Mistaken Fare
The U.S. Department of Transportation’s Office of Aviation Enforcement and Proceedings
(Enforcement Office) has completed its review of the mistaken fares that appeared on United
Airlines’ (United) Denmark website on February 11, 2015. During the past two weeks,
thousands of consumers who purchased tickets from United’s Denmark website at the mistaken
fare levels have contacted the Enforcement Office asking that United be required to honor those
fares based on the Department’s rule against post-purchase price increases of scheduled air
transportation.
After a careful review of the matter, including the thousands of submissions from consumers and
information from United, the Enforcement Office has decided that it will not take action against
United for not honoring the tickets. The mistaken fares appeared on a website that was not
marketed to consumers in the United States. In order to purchase a ticket, individuals had to go
to United’s Denmark website which had fares listed in Danish Krone throughout the purchasing
process. In addition, only people who identified “Denmark” as their location/country where
billing statements are received when entering billing information at the completion of the
purchase process were able to complete their purchase at the mistaken fare levels. Consistent
with the Office’s treatment of fare advertisements and disclosure of baggage fees, it does not
intend to enforce the rule in question (the post-purchase price increase prohibition) when the fare
offer is not marketed to consumers in the United States. Additionally, the Office is concerned
that to obtain the fare, some purchasers had to manipulate the search process on the website in
order to force the conversion error to Danish Krone by misrepresenting their billing address
country as Denmark when, in fact, Denmark was not their billing address country. This evidence
of bad faith by the large majority of purchasers contributed to the Enforcement Office’s decision.
To ensure that the Office’s determination that United is not required to honor the mistaken fare is
available to all affected consumers expeditiously, the Office is placing this notice on its website
rather than responding separately to each individual who has contacted the Department. The
Office has also agreed that United may choose to post information about its handling of this
incident in a prominent location on its website instead of providing individual responses to
consumers who submitted an inquiry to United or the Department regarding this matter. We
believe that posting of information by the Department and United is the best course of action as
it offers the most effective means of reaching as many consumers as possible at the same time.
« Last Edit: February 23, 2015, 02:51:51 PM by Hershelsdeals »

Offline EJB

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Offline Dan

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Re: Premium Price Mistake ex-EU
« Reply #1184 on: February 23, 2015, 02:51:27 PM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline HowYaDoin

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Offline ar

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Re: Premium Price Mistake ex-EU
« Reply #1186 on: February 23, 2015, 02:54:34 PM »
Wow.  :'(

Offline sjsitt

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Offline ranhan429

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1188 on: February 23, 2015, 02:56:44 PM »
Darn.
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Offline Tzadik Nistar

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Re: Premium Price Mistake ex-EU
« Reply #1189 on: February 23, 2015, 02:57:39 PM »
If you promise not to ask again, then I will personally send you a PM as soon as there is an update
PM the chief rabbi ;)

Offline Matovu

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1190 on: February 23, 2015, 02:58:36 PM »
Dan is First !

Offline Finckmyster

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1191 on: February 23, 2015, 02:59:22 PM »
This sucks, Government in bed with big corporations.

Offline Chapshnell

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1192 on: February 23, 2015, 03:00:16 PM »
Your taxes at work

Offline Yehuda25

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1193 on: February 23, 2015, 03:00:24 PM »
This sucks, Government in bed with big corporations.
+1 exactly
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Yehuda25

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1194 on: February 23, 2015, 03:00:52 PM »
class action lawsuit anyone?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline ranhan429

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1195 on: February 23, 2015, 03:02:14 PM »
This sucks, Government in bed with big corporations.
Yep.
class action lawsuit anyone?
I'm game.
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Offline Finckmyster

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1196 on: February 23, 2015, 03:02:46 PM »
class action lawsuit anyone?

I am in!

Offline yehuda S

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Additionally, the Office is concerned that to obtain the fare, some purchasers had to manipulate the search process on the website in
order to force the conversion error to Danish Krone by misrepresenting their billing address country as Denmark
when, in fact, Denmark was not their billing address country.

This evidence of bad faith by the large majority of purchasers contributed to the Enforcement Office’s decision.

I'm waiting for all those who said it wasn't lying because of this:


Lastly, if what you're saying is accurate, UA would have cancelled on the basis of "lies and fraud."  Except they didnt. They cancelled them due a 3rd party error.

to own up to the Rabbis who said it was.
Work is what you do between vacations.

Offline 12HRS

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1198 on: February 23, 2015, 03:07:16 PM »
so glad that they aren't sending out emails to everyone, this thread would be horrible with everyone posting that they got a letter from the DOT

Offline 3yummyboys

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Re: Premium Price Mistake ex-EU (DoT Will Not Force United To Honor Tickets)
« Reply #1199 on: February 23, 2015, 03:07:24 PM »
Oh well, fun while it lasted

Although I can't blame them, consumers had to misrepresent their info to get the tix