used miles to buy airline ticket but wrong dates-can i get refund of miles back

[countrygirl]

I used 25,000 of my advantage miles to buy a roundtrip ticket for my sister on AA. Talk about major miscommunication. I booked her for this weekend and she said her plan was for next weekend. I called the advantage number at AA and voicemail said they are closed for the weekend. I was hold on AA for 1hr and 20min and finally gave up. Prior to that I left my num-they called and I immediately answer then the line was disconnected. Does anyone know if I can get these miles back and if so-how do I go about doing it?  Thanks I would appreciate any replies.

[coralsnake]

AA allows free date changes on award tickets as long as origin and destination airports remain the same.

Just call them to change the dates.

AFAIK they don't close. 800-882-8880

[ilherman]

I don't think you can if the flight is <21 days.

[coralsnake]

I don't think you can if the flight is <21 days.

-1

They'll charge you the $75 close-in fee unless you already paid it.

I've done this 2 hours before a flight.

[ilherman]

-1

They'll charge you the $75 close-in fee unless you already paid it.

I've done this 2 hours before a flight.

Sorry. Was not clear enough. I referred to what you said that you can change for free.

[countrygirl]

I finally spoke to a AA awards rep at 6pm on sat who said my only option was to pay $150 to reinstate the miles and from the $80 fee they will return $11 to my credit card. I am happy I was able to do this even though I had to pay out in order to get it done.

[coralsnake]

I finally spoke to a AA awards rep at 6pm on sat who said my only option was to pay $150 to reinstate the miles and from the $80 fee they will return $11 to my credit card. I am happy I was able to do this even though I had to pay out in order to get it done.

I don't think I understood what happened here.

Did you realize she was booked on the wrong date after the flight departed?

Are you booking her a new flight?

Because the $150 fee you paid was the cancellation/miles reinstatement fee.

As I mentioned earlier, you could have changed the dates for free (not so easy though if the departure time has passed)