Thanks for choosing Booking.com.
We tried contacting you by phone to discuss an error in the rates for your booking with Hotel Cinco Monteria, but weren’t able to reach you.
We apologize on behalf of Booking.com and Hotel Cinco Monteria for this error. The actual rate for Hotel Cinco Monteria is 149000 COP per night for 1 or 2 guests, and not 172.82 COP as mentioned on your reservation.
We ask for your understanding in reaching a middle ground. The accommodation has confirmed that they would like to offer you 103200 COP for one or two guests per room. This would make the total room rate cost for your reservation 309600 COP.
Please consider this offer, and contact us at your earliest convenience to confirm if you can accept it. If you cannot accept this offer you may cancel your booking without penalty.
We thank you for your understanding and we are available 24 hours a day to assist you in any way possible.
Thank you again for choosing Booking.com.