I have a big issue with an AMEX RC that got shut down with about 2k still in it. CS keeps telling me they have no information other that "the account is under review". It's been about 2 weeks and still no update. Supervisors as well have no information to give me. Of course, the money was loaded with a CC (AMEX CC actually) and so I need it to pay the bill. Does anyone know of an executive line to reach somebody higher up in the company that can help solve this? Also, what does the oilam think about my dispute options given that I loaded with an AMEX CC in Target?
And no, before people jump on me, I don't think this belongs in the regular RC load thread. Its a question on how to reach the right guy in Amex.