Recently, my job transferred me to the west coast. I decided to take my BOA visa card that I have not used in a yr. It was on autopay when I had a balance but it has been zero balance for awhile. While checking my credit score I saw that it had dropped aprox 60 points so I did an annual creditreport check and saw that BOF have reported latepayment more than 30 days. I was shocked so I gave BOA a call who informed me that the card was no longer on autopay and that the late payment would be on my credit report for 7 yrs. I have excellent credit and a good relationship with BOA and the bank rep kept saying it over and over however when I asked her if she can remove my first negative item in 20 yrs-she responded something about its a state law and she cannot remove negative items. I don't know how true that is. Do you think I should try calling again and hoping to find a sympathetic rep or any suggestion about writing someone in hopes of having it removed? TIA