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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 159851 times)

Offline Shmobaum

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Re: Optimum internet
« Reply #1365 on: April 02, 2020, 09:36:37 AM »
Iím talking about an extender. Isnít that something else ? I have a modem and a router already but itís not strong enough for my house.
Buy a mesh WiFi system

Offline Zalc

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Re: Optimum internet
« Reply #1366 on: April 02, 2020, 11:24:20 AM »
Neighbor got a mailing saying 24.99 for cheapest internet. no details in the fine print as to what speed. I called and asked what speed. high pressure salesman said 20mb/s. I hung up on him, called retentions and said i want to go up from optimum 10 to optimum 20 for the same $24.99 i am paying. the retention agent claimed that it doesn't exist and the salesman misinformed me. he says 24.99 is only optimum 10, and optimum 20 is gone...there's supposedly nothing between optimum 10 and 300. and for 300 i'd have to go up to 39.99/monthly. should i HUCA?
Huca.

24.99 is 20mb down

Online David R

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Re: Optimum internet
« Reply #1367 on: April 02, 2020, 05:13:29 PM »
What upload speed do you get with residential Optimum 1 Gig service? I saw language a couple of days ago on their website that it could be up to about 940 mbps, but today I can't find such language anymore.

Someone who just ordered it is getting upload speeds of 35 to 50 Mbps.

Offline myi

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Re: Optimum internet
« Reply #1368 on: April 02, 2020, 05:35:31 PM »
You have to have the modem to get the router?
Well they offer their smart router free if you lease the modem in an effort to provide free optimum hotspots around the world.
    But in my opinion it's silly if you live In a residential area, I'm not giving away free hotspot and then have people sit and park outside my home playing on the internet.
Don't try to be someone else , be who you are because everyone else is taken.

Offline Zalc

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Re: Optimum internet
« Reply #1369 on: April 02, 2020, 06:22:25 PM »
What upload speed do you get with residential Optimum 1 Gig service? I saw language a couple of days ago on their website that it could be up to about 940 mbps, but today I can't find such language anymore.

Someone who just ordered it is getting upload speeds of 35 to 50 Mbps.
Around 50ish in NYC

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Re: Optimum internet
« Reply #1370 on: April 03, 2020, 03:41:41 AM »
Whatís the best number  for retention. Iím paying way too much for my phone internet which is crazy slow.
Is Verizon better ?
Does optimum give WiFi extenders is the WiFi doesnít work properly throughout the house ?

just call the regular optimum number and say you are calling to cancel service. that will send you to retentions.
dunno about verizon, no Fios in my neighborhood.
optimum does not provide extenders, to the best of my knowledge. you can usually find something decent in the amazon warehouse deals. look for ac750 or ac1200 in good condition for around $15-20

Online miles lover

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Re: Optimum internet
« Reply #1371 on: April 03, 2020, 03:47:25 AM »
just call the regular optimum number and say you are calling to cancel service. that will send you to retentions.
dunno about verizon, no Fios in my neighborhood.
optimum does not provide extenders, to the best of my knowledge. you can usually find something decent in the amazon warehouse deals. look for ac750 or ac1200 in good condition for around $15-20
Thanks

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Re: Optimum internet
« Reply #1372 on: Today at 12:33:35 AM »
What upload speed do you get with residential Optimum 1 Gig service? I saw language a couple of days ago on their website that it could be up to about 940 mbps, but today I can't find such language anymore.

Someone who just ordered it is getting upload speeds of 35 to 50 Mbps.
Cable can't do more than 35/50mbps upload.