Author Topic: Denial on Chase return protection claim  (Read 3864 times)

Offline aj26

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Denial on Chase return protection claim
« on: September 28, 2012, 02:30:03 PM »
I was denied chase return protection claim on the basis that a textbook is a "seasonal item."
That sounds ridiculous if you ask me!
Any ideas for what to do?

Offline Dan

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Re: Denial on Chase return protection claim
« Reply #1 on: September 28, 2012, 02:31:31 PM »
Use AMEX next time.
Everyone else always looks for any loophole to wiggle out.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline aj26

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Re: Denial on Chase return protection claim
« Reply #2 on: September 28, 2012, 02:31:52 PM »
amex doesn't cover books

Offline Dan

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Re: Denial on Chase return protection claim
« Reply #3 on: September 28, 2012, 02:33:33 PM »
Looks like you're right.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline aj26

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Re: Denial on Chase return protection claim
« Reply #4 on: September 28, 2012, 02:34:47 PM »
Think i'll have any luck getting chase to credit me the money as a goodwill gesture

Offline Yeki89

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Re: Denial on Chase return protection claim
« Reply #5 on: September 28, 2012, 03:35:00 PM »
i want to make a claim on a stolen phone, i know someone that got with amex, would visa give?

Offline Nitantnel

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Re: Denial on Chase return protection claim
« Reply #6 on: September 29, 2012, 08:11:35 PM »
I assume that they will if you have a police report and your in the allowed time frame.

Offline Name Changed

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Re: Denial on Chase return protection claim
« Reply #7 on: September 29, 2012, 08:57:52 PM »
I was denied a Chase Price Protection claim on my INK Bold.

Was on a laptop - they said doesn't cover it :(

Offline Yeki89

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Re: Denial on Chase return protection claim
« Reply #8 on: September 30, 2012, 12:13:55 AM »
I assume that they will if you have a police report and your in the allowed time frame.
no police report, just went missing

Offline peace123

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Re: Denial on Chase return protection claim
« Reply #9 on: September 30, 2012, 09:49:28 PM »
Gary from VOW  says it was pain in the b**t when he  called  CHASE about  his phone screen damage. He used CHASE SP. chase kept writing back to him about 3 times  but  eventually he got paid 90% of the actual amount.

Offline peace123

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Re: Denial on Chase return protection claim
« Reply #10 on: September 30, 2012, 09:57:02 PM »

extended warranty
90 day return  and purchase protection.

These benefits apply to any amex logo cards issued by any issuer like CITI, BOA
or mostly/only those amex cards issued by amex itself?

Offline Drago

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Re: Denial on Chase return protection claim
« Reply #11 on: October 02, 2012, 04:28:51 PM »
I had  very bad experience w/ Chase as well for a return.

Offline Moishebatchy

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Re: Denial on Chase return protection claim
« Reply #12 on: October 02, 2012, 07:27:23 PM »
Me too.

Offline arid

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Re: Denial on Chase return protection claim
« Reply #13 on: October 21, 2012, 12:56:41 AM »
does anyone know if chase makes you return the item you are making a claim for?
bought a table  from ikea and dont want to have to ship it to chase

Offline Galitzyaner

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Re: Denial on Chase return protection claim
« Reply #14 on: October 21, 2012, 02:05:48 AM »
Use AMEX next time.
Everyone else always looks for any loophole to wiggle out.
Was denied on eyeglasses -with Amex.

Offline Moishebatchy

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Re: Denial on Chase return protection claim
« Reply #15 on: October 21, 2012, 03:53:05 AM »
Was denied on eyeglasses -with Amex.

Hey, everybody has their breaking point. ;)

With Chase, you wouldn't even have gotten the time of day.

Offline Excalibur

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Re: Denial on Chase return protection claim
« Reply #16 on: April 01, 2015, 11:18:09 PM »
Is there a risk of 200$ earrings not being covered by return protection under a csp

Offline noturbizniss

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Re: Denial on Chase return protection claim
« Reply #17 on: April 01, 2015, 11:57:51 PM »
Is there a risk of 200$ earrings not being covered by return protection under a csp
Do the terms exclude jewelery? I belive amex does, not sure about chase
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