I’m on Virgin Atlantic jfk-lhr final destination tlv, we came with the doona and went to our seat, an agent came and started asking about doona etc we are used to it so showed him the FAA sticker that it’s approved so he said yes but it’s not approved by European standard and finally I showed him the European certification but then he said that they don’t allow any rear facing car seats! He actually showed us in his iPad something stating that and so did the chief of cabin. In the end they moved us to the front row with a bassinet.
Anyone ever heard of this? How does that make sense?? Our baby is 9 months old and according to both eu and us regulations he would need to be in a rear facing seat.