Some relatives are supposed to fly the return leg of their LY TLV-MIA-TLV in Y+ on Wednesday (last flight out), ticket was booked via chase travel portal.
Originally, their return was supposed to be a week before pesach, but I was on the phone with chase last Friday for 3 hours to change it to this Wednesday (they also needed to upgrade to J as nothing else was available)
Chase had said that because the ticket is already used, the ElAl waiver doesn't apply, and charged a change fee per the fare rules.
They have now decided they'd rather stay in Miami at least until after pesach.
If I wait for T-24 for ElAl to get control of the ticket, will they change it for free? (and save me from another 3 hours with chase travel?)