Author Topic: Random airline-questions.  (Read 274725 times)

Offline Moshke

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2015
  • Posts: 327
  • Total likes: 9
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Random airline-questions.
« Reply #1740 on: January 29, 2018, 08:28:05 PM »
Try calling the Central Baggage Dept # 800-866-4010‬.
Tnx claim opened

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4749
  • Total likes: 329
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Random airline-questions.
« Reply #1741 on: January 29, 2018, 08:37:07 PM »
Tnx claim opened
Next is:
then AA.com/PPQ to file claim.
This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).
Once the game is over, the king and the pawn go back in the same box.

Offline Moshke

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2015
  • Posts: 327
  • Total likes: 9
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Random airline-questions.
« Reply #1742 on: January 29, 2018, 11:54:26 PM »
Next is:This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).
What's the idea of filling another claim online?
The rep i spoke was very nice I got 1 confirmation email regarding the claim was opened then she send me another one where I should reply to her with a receipt and she said it will take 2 3 days she should get back to me with a answer of what amount that are giving.

Also I had terrible experience about getting a ticket for my infant even I called in before to add it so I missed my original flight plus on the return I needed to go over the whole process again she advised me to write an email to customer relations what compensation should I ask for?

Offline 159dallas

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Dec 2013
  • Posts: 772
  • Total likes: 17
  • DansDeals.com Hat Tips 4
  • Gender: Male
    • View Profile
  • Location: New Jersey
  • Programs: IHG Platinum Premier, Hertz PC, Enterprise EE
Re: Random airline-questions.
« Reply #1743 on: January 30, 2018, 01:20:05 AM »
I need information on departures from AMS on Dec. 10th 2017.... Any idea where i can get that... Need specific info on flights that were delayed cancelled....

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4749
  • Total likes: 329
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Random airline-questions.
« Reply #1744 on: January 30, 2018, 06:56:43 AM »
What's the idea of filling another claim online?
The rep i spoke was very nice I got 1 confirmation email regarding the claim was opened then she send me another one where I should reply to her with a receipt and she said it will take 2 3 days she should get back to me with a answer of what amount that are giving.
So I guess the process is a bit different since my claim was created in the airport. The thing she sent you is likely to file the claim.
Once the game is over, the king and the pawn go back in the same box.

Offline efflpetzel

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 2461
  • Total likes: 39
  • DansDeals.com Hat Tips 1
    • View Profile
Re: Random airline-questions.
« Reply #1745 on: January 31, 2018, 12:39:39 PM »
Next is:This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).
they are sending you a check for the entire amount?

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1353
  • Total likes: 15
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Random airline-questions.
« Reply #1746 on: February 02, 2018, 01:59:14 PM »
booked  someone with biz plat 50% in J on UA

canceling due to medical emergency, what is the best way to approach to waive cancel fee, contact Amex with a doctors letter? UA?

Offline mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 8245
  • Total likes: 918
  • DansDeals.com Hat Tips 4
    • View Profile
Re: Random airline-questions.
« Reply #1747 on: February 02, 2018, 02:08:36 PM »
Anyone have a number for B6 lost and found?
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4749
  • Total likes: 329
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Random airline-questions.
« Reply #1748 on: February 02, 2018, 03:06:59 PM »
booked  someone with biz plat 50% in J on UA

canceling due to medical emergency, what is the best way to approach to waive cancel fee, contact Amex with a doctors letter? UA?
You booked through Amex Travel, any changes or cancellations need to go through them. They will check the fare rules and let you know if cancellation is allowed and if there are any waivers, if yes, they'll tell you where to send the paperwork and deal with United for you.
Once the game is over, the king and the pawn go back in the same box.

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 1353
  • Total likes: 15
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Random airline-questions.
« Reply #1749 on: February 02, 2018, 03:09:39 PM »
 will do thanks!

Offline as2

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Mar 2013
  • Posts: 5330
  • Total likes: 669
  • DansDeals.com Hat Tips 24
  • Gender: Male
    • View Profile
Re: Random airline-questions.
« Reply #1750 on: February 03, 2018, 11:32:33 AM »
Anyone have a number for B6 lost and found?
Nobody at the regular line could transfer you?
Memories last forever, make them while you can.

Offline Moshke

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Feb 2015
  • Posts: 327
  • Total likes: 9
  • DansDeals.com Hat Tips 1
    • View Profile
Random airline-questions.
« Reply #1751 on: February 04, 2018, 05:30:09 PM »
So I guess the process is a bit different since my claim was created in the airport. The thing she sent you is likely to file the claim.
Thanks got an email today that my check is in the mail. 

Awesome experience AA

Offline lubaby

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jun 2010
  • Posts: 4749
  • Total likes: 329
  • DansDeals.com Hat Tips 12
    • View Profile
Re: Random airline-questions.
« Reply #1752 on: February 05, 2018, 02:11:34 PM »
AA sending me reimbursement check for damaged Doona  :)
Is it still useable?
Yes, they just cracked off the brake pedal, so now I have to bend down to push it in, instead of being able to step on it.

they are sending you a check for the entire amount?
Yup, got the check on Friday (full amount that was on receipt).

Thanks got an email today that my check is in the mail. 

Awesome experience AA
Nice!
Once the game is over, the king and the pawn go back in the same box.

Offline davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 7144
  • Total likes: 831
  • DansDeals.com Hat Tips 26
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: Random airline-questions.
« Reply #1753 on: February 06, 2018, 09:17:28 PM »
Is there a way I can force a BE fare? A flight I see on matrix, but UA isn't showing availability.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline ADG

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2015
  • Posts: 1468
  • Total likes: 72
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: BK
Re: Random airline-questions.
« Reply #1754 on: February 07, 2018, 10:41:56 AM »
How much of a issue is it to say a 3 year old is under 2 on a domestic flight- Will they let it fly (with a pun)?