Author Topic: Random Airline Questions. (Read 785198 times)

Moshke · « **Reply #1740 on:** January 29, 2018, 08:28:05 PM »

Quote from: lubaby on January 29, 2018, 07:55:00 PM

Try calling the Central Baggage Dept # 800-866-4010‬.

Tnx claim opened

lubaby · « **Reply #1741 on:** January 29, 2018, 08:37:07 PM »

Quote from: Moshke on January 29, 2018, 08:28:05 PM

Tnx claim opened

Next is:

Quote from: lubaby on January 29, 2018, 07:47:41 PM

then AA.com/PPQ to file claim.

This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).

Moshke · « **Reply #1742 on:** January 29, 2018, 11:54:26 PM »

Quote from: lubaby on January 29, 2018, 08:37:07 PM

Next is:This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).

What's the idea of filling another claim online?
The rep i spoke was very nice I got 1 confirmation email regarding the claim was opened then she send me another one where I should reply to her with a receipt and she said it will take 2 3 days she should get back to me with a answer of what amount that are giving.

Also I had terrible experience about getting a ticket for my infant even I called in before to add it so I missed my original flight plus on the return I needed to go over the whole process again she advised me to write an email to customer relations what compensation should I ask for?

159dallas · « **Reply #1743 on:** January 30, 2018, 01:20:05 AM »

I need information on departures from AMS on Dec. 10th 2017.... Any idea where i can get that... Need specific info on flights that were delayed cancelled....

lubaby · « **Reply #1744 on:** January 30, 2018, 06:56:43 AM »

Quote from: Moshke on January 29, 2018, 11:54:26 PM

What's the idea of filling another claim online?
The rep i spoke was very nice I got 1 confirmation email regarding the claim was opened then she send me another one where I should reply to her with a receipt and she said it will take 2 3 days she should get back to me with a answer of what amount that are giving.

So I guess the process is a bit different since my claim was created in the airport. The thing she sent you is likely to file the claim.

efflpetzel · « **Reply #1745 on:** January 31, 2018, 12:39:39 PM »

Quote from: lubaby on January 29, 2018, 08:37:07 PM

Next is:This doesn’t have the same time constraints as creating the claim.

Word of advice, submit the claim via email. You’ll get an auto response so you know they got everything. Takes 2-3 weeks for a response.

I’d also call Amex (maybe before you file the claim) and let them know what happened, and confirm if / that you should first deal with AA or go straight through them.

For my incident, I just dealt with AA and have so far been extremely happy with the outcome (just waiting for the check to arrive).

they are sending you a check for the entire amount?

shmooz · « **Reply #1746 on:** February 02, 2018, 01:59:14 PM »

booked someone with biz plat 50% in J on UA

canceling due to medical emergency, what is the best way to approach to waive cancel fee, contact Amex with a doctors letter? UA?

mmgfarb · « **Reply #1747 on:** February 02, 2018, 02:08:36 PM »

Anyone have a number for B6 lost and found?

lubaby · « **Reply #1748 on:** February 02, 2018, 03:06:59 PM »

Quote from: shmooz on February 02, 2018, 01:59:14 PM

booked someone with biz plat 50% in J on UA

canceling due to medical emergency, what is the best way to approach to waive cancel fee, contact Amex with a doctors letter? UA?

You booked through Amex Travel, any changes or cancellations need to go through them. They will check the fare rules and let you know if cancellation is allowed and if there are any waivers, if yes, they'll tell you where to send the paperwork and deal with United for you.

shmooz · « **Reply #1749 on:** February 02, 2018, 03:09:39 PM »

will do thanks!

as2 · « **Reply #1750 on:** February 03, 2018, 11:32:33 AM »

Quote from: mmgfarb on February 02, 2018, 02:08:36 PM

Anyone have a number for B6 lost and found?

Nobody at the regular line could transfer you?

Moshke · « **Reply #1751 on:** February 04, 2018, 05:30:09 PM »

Quote from: lubaby on January 30, 2018, 06:56:43 AM

So I guess the process is a bit different since my claim was created in the airport. The thing she sent you is likely to file the claim.

Thanks got an email today that my check is in the mail.

Awesome experience AA

lubaby · « **Reply #1752 on:** February 05, 2018, 02:11:34 PM »

Quote from: lubaby on January 29, 2018, 07:47:41 PM

AA sending me reimbursement check for damaged Doona
Quote from: Moshke on January 29, 2018, 07:51:08 PM
Is it still useable?

Yes, they just cracked off the brake pedal, so now I have to bend down to push it in, instead of being able to step on it.

Quote from: efflpetzel on January 31, 2018, 12:39:39 PM

they are sending you a check for the entire amount?

Yup, got the check on Friday (full amount that was on receipt).

Quote from: Moshke on February 04, 2018, 05:30:09 PM

Thanks got an email today that my check is in the mail.

Awesome experience AA

Nice!

davidrotts63 · « **Reply #1753 on:** February 06, 2018, 09:17:28 PM »

Is there a way I can force a BE fare? A flight I see on matrix, but UA isn't showing availability.

ADG · « **Reply #1754 on:** February 07, 2018, 10:41:56 AM »

How much of a issue is it to say a 3 year old is under 2 on a domestic flight- Will they let it fly (with a pun)?

chinagel · « **Reply #1755 on:** February 07, 2018, 11:14:42 AM »

Quote from: ADG on February 07, 2018, 10:41:56 AM

How much of a issue is it to say a 3 year old is under 2 on a domestic flight- Will they let it fly (with a pun)?

its hellacious

lubaby · « **Reply #1756 on:** February 07, 2018, 11:37:15 AM »

Quote from: ADG on February 07, 2018, 10:41:56 AM

How much of a issue is it to say a 3 year old is under 2 on a domestic flight- Will they let it fly (with a pun)?

Southwest, no. They will ask for ID proving under 2.

Other airlines it's been done, depends if the kid looks like they can still be that age.
But the kid can likely be asked how old they are.. Good luck trying to get a 3 year old to lie that they are still not even 2.

chinagel · « **Reply #1757 on:** February 07, 2018, 12:10:15 PM »

if i see availability on alaskas site for an AS flight but not on aa site, can i call aa to book it for me?

myi · « **Reply #1758 on:** February 08, 2018, 12:32:24 PM »

Quote from: lubaby on February 07, 2018, 11:37:15 AM

Southwest, no. They will ask for ID proving under 2.

Other airlines it's been done, depends if the kid looks like they can still be that age.
But the kid can likely be asked how old they are.. Good luck trying to get a 3 year old to lie that they are still not even 2.

Lol, don't be surprised if he says he's 4 or 5 years old.

Knak Yankel · « **Reply #1759 on:** February 08, 2018, 05:35:17 PM »

I had a ticket to fly to Eretz Yisreal for Rosh Hashuna, i missed the flight so Delta gaved me a voucher for that amount that voucherexpires march 1st.

Now I want to book a new ticket for next Rosh Hashuna with that credit, they don't want because its after the expiration date.

any idea what i can do?