Author Topic: Disputing a flight charge on AMEX  (Read 1531 times)

Offline me

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Disputing a flight charge on AMEX
« on: April 17, 2011, 07:12:44 PM »
(If its not on the right board, please move it)

My brother had a flight this morning and wa\snt let on because his daughter didnt have a passport (canada to us).

Is it worth diputing the charge on the AMEX? Would it work?

Offline aussiebochur

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Re: Disputing a flight charge on AMEX
« Reply #1 on: April 17, 2011, 07:32:21 PM »
If that's what's required, what's your argument?


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Re: Disputing a flight charge on AMEX
« Reply #2 on: April 17, 2011, 07:37:50 PM »
my question is, would it work? its not the airlines fault... And they were offerring to give back money (towards a new ticket minus the change fees).

Offline Cholentfresser

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Re: Disputing a flight charge on AMEX
« Reply #3 on: April 17, 2011, 07:51:53 PM »
the charge on the card is from the airline. the airline didn't do anything wrong. so what are u disputing?
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Re: Disputing a flight charge on AMEX
« Reply #4 on: April 17, 2011, 08:01:32 PM »
my dispute is that I wanted them to reroute me from the us and they wouldnt do that

Offline SuperFlyer

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Re: Disputing a flight charge on AMEX
« Reply #5 on: April 17, 2011, 08:47:35 PM »
Do your ticket rules state that they should be rerouting you?

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Re: Disputing a flight charge on AMEX
« Reply #6 on: April 17, 2011, 09:02:08 PM »
IMHO its worth a try. the worst that can happen is that they'll say no.
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Offline chuchem

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Re: Disputing a flight charge on AMEX
« Reply #7 on: April 18, 2011, 02:27:54 AM »
I think its stealing. Even if amex accepts it. You paid a airline for a seat. They gave you what you paid for, but you could not travel as you didnt have a valid passport