The attitude is what is the biggest turn off to ELAL IMO + the fact that the seats arent amazing either. The Delta product is probably best from all in J.
(disclaimer: i dislike ELAL as much as the next guy and i dont have any hatred at all towards and groups as a whole,im just being a realist)
im not sure what attitude your referring to. unless you are referring to phone reps or the like in which case it has no significance here the same way your IB experience isn't rated lower due to the less then dumb agents. I have flown them myself as well as spoken to many, many others about this and never heard of any attitude on the actual plane other then maybe occasionally to Hasidic,rabble rousing, attitude giving, DYKWIA scumbags who deserve to be put in their place sometimes in which case i am happy with ELAL actually having the lack of business etiquette to say something as opposed to the others who suck up the crap that they are doled out daily by said scumbags.
#RantNotEnded