I tried making a payment through Plastiq on my mortgage today using a VGC from Giftcardmall. The system didn’t take the payment. I called in to check on it and the CSR told me they don’t accept gift cards.ReplyRob says:August 12, 2015 at 6:56 pmSorry for the scare. I got it to work. I went back and changed the address on my VGC and that apparently did the trick. Happy to report that that particular snooty CSR was full of sh*t.ReplyOren says:August 12, 2015 at 7:14 pmI can’t get a gift card to work, how did you change the address? do you fill out all the same information as if it was a credit card?ReplyRob says:August 12, 2015 at 7:31 pmI went to https://www.giftcardmall.com/activate. Then typed in the 16 digit card number. Next, the activation number on the lower left of the card. Then it gave me the notice of activation and my available balance. Below that message is a change of address form that I filled out (which I didn’t do the first time I activated the card figuring that I didn’t need to “change” the address). After that I filled out Plastiq and was good to go.
Saw this in the comments:
So I should first wait for them to refund this gc and try again? (I wiped it clean) or just add an address and that would be fine?
Some payment processors automatically reject all GCs. Probably the case here, but report back if not.
Who says this payment is doomed? Try calling them and confirming your identity first. I don't think the gc is the reason you were flagged.
I never said it was doomed I will call and report back
Been looking for a phone number all over found one but of course it's not in service
The phone number (8447527847) tells you to contact them by email. Messed up company. Sounds like Beatrice runs the company from the john or something.
And Henry is the same got an email from him also I'm waiting to hear back I sent them an email
Update: they asked for an invoice which I sent in waiting to hear what else they want now
You successfully uploaded your identity verification?
Nope they said meanwhile send an invoice so I'm waiting to hear back on how they want me to verify my identity
What company were you trying to pay, or was it a made up one?
Pm sent
You didn't submit an invoice for a service?