this is getting ridicilous! Do this, first file complaint with
https://help.consumerfinance.gov/app/creditcard/ask and in that complaint , explain them what they are doing is fraud, scam , unfair and nothing what you is against terms and conditions .Also mention you will take them to court if they don't resolve this ASAP.
I did that. I told them i never violated any T&C and what Alaska IS DOING IS A pure scam, fraud and told them I am ready to take them to court for legal action.
You have to be angry, unhappy and feel scammed and be very bold in the complaint.