Author Topic: Chase online account display order  (Read 7468 times)

Offline vague

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Chase online account display order
« on: June 18, 2015, 10:52:36 AM »
This will probably sound like a ridiculous question, but is there any way to customize or influence the order of the accounts displayed on Chase Online?

I’m asking becuase I had to have one of my credit cards replaced, and when they automatically replaced it on the online side of things, it fell to the bottom of the list.

Before you recommend it, yes, I’m aware of the ‘List of favorite accounts’ feature, and that’s not what I’m interested in. That only adds clutter, while still leaving everything in the wrong order just scattered around the page.

I recognize how stupid this question is. I should have better things to write all these words about.

Offline ckmk47

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Re: Chase online account display order
« Reply #1 on: June 18, 2015, 10:57:23 AM »
Offhand, I not only don't know, but would also like to ' to customize or influence the order of the accounts displayed'.
Try chatting.  They're pretty responsive.

Offline TimT

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Re: Chase online account display order
« Reply #2 on: June 18, 2015, 10:57:34 AM »
There's an option not to show accounts. Maybe if you hide the accounts & then put them back it would change the order. (Never tried it though)

Offline vague

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Re: Chase online account display order
« Reply #3 on: June 18, 2015, 11:04:10 AM »
There's an option not to show accounts. Maybe if you hide the accounts & then put them back it would change the order. (Never tried it though)

That was the second thing I tried after the ‘list of favorites’ thing. :)
No dice, unfortunately.

Offline TimT

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Re: Chase online account display order
« Reply #4 on: June 18, 2015, 11:12:32 AM »
It went back to the same exact order ?

Offline vague

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Re: Chase online account display order
« Reply #5 on: June 18, 2015, 03:16:17 PM »
It went back to the same exact order ?
Yup.

Offline yuguy

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Re: Chase online account display order
« Reply #6 on: June 18, 2015, 04:04:17 PM »
Hmm. Maybe a workaround of sorts. Underneath your checking/savings account (if you have) or right above your credit card accounts there should be a blue link 'Create a list of your favorite accounts' hit that.

Create a list name (example): Airlines. Select those credit cards that fall under that category (I choose 3 for this example). Go 'next'

This step asks you if you'd like to reorder the accounts... So i went ahead and made my United 1, SW premier 2, SW plus 3. Confirm your order, hit 'next'. Then you will see a confirmation and the option to go to your account home--go to your account homepage and you will now see 'My Favorites' as a header and the options 'Edit/Remove' on the right of the page.

Scroll through and see if that's the order your like... The only caveat is that your accounts will stay in the order they were below that. You can't change that, but your 'favorites' allows the top of the accounts to be in the order you want.

Hope that helped!

Offline vague

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Re: Chase online account display order
« Reply #7 on: June 18, 2015, 05:01:49 PM »
Hope that helped!

You didn’t read the original post all the way through, did you… ;P

Offline yuguy

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Re: Chase online account display order
« Reply #8 on: June 18, 2015, 05:05:26 PM »
You didn’t read the original post all the way through, did you… ;P

Haha, oops--no I didn't. Sorry!