Amazon Chat
Me: i ordered 10x Lipton Green Tea Superfruit, Cranberry Pomegranate 1.5 ounce, 20 count (Pack of 6) order#
but i received only 10 single packs of this tea, the description on the item what i ordered is Pack of 6
Lucky: Hello
My name is Lucky.
I'm sorry to hear about the problem on this order, no worries. I'll do my best to help.
Let me check this one.
Thank you for waiting.
Lucky: Let me go ahead and send you a replacement.
Would that be fine for you.
Hello?
Me: ok so you will send me 10 Lipton Green Tea Superfruit, Cranberry Pomegranate 1.5 ounce, 20 count (Pack of 6)?
Lucky: Yes.
Me: ok
Lucky: Great!
There you go.
Replacement is process.
Me: make sure they don't send me again single packs, thanks
Lucky: Yes, I'll make sure of that.
You're welcome1
!
Aside from this one, is there anything else that I may assist?
Me: that's it thanks
Lucky: I just want to ask one question to make sure that we're all set. Has your issue been resolve?
Me: yes, when will i receive it?
Lucky: Monday, June 22, 2015
Me: Thanks
Lucky: You can keep the single packs.
No need to return them.
Me: Thank you