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Why were the charity orders cancelled?

Please add to this as they come up with them.

1. Because its a test event (even the Tennessee one)

2. Amex made us do it. (Ashley)

2.5 American Express told us to void all wallet orders for certain accounts.(Tony)

2.5 There was an issue with AMEX Express.

3. Wrong phone number supplied.

4.Many purchases, flagged as a dealer. (Ashley)

5. Simple, the  email says you violated our T&C. We don't have to tell you which ones.(Noel)

6. The Charity had a "mass credit back"
« Last edited by Shauly101 on August 16, 2015, 01:18:32 PM »

Author Topic: HOT! TICKETMASTER $1 Donation  (Read 207210 times)

Offline Dan

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Re: HOT! TICKETMASTER $1 Donation
« Reply #660 on: August 11, 2015, 05:58:11 PM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #661 on: August 11, 2015, 06:01:20 PM »

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Re: HOT! TICKETMASTER $1 Donation
« Reply #662 on: August 11, 2015, 06:03:42 PM »
Time to make a DD Seminar and charge $1 via tm

Offline 12HRS

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Re: HOT! TICKETMASTER $1 Donation
« Reply #663 on: August 11, 2015, 06:10:02 PM »
Time to make a DD Seminar and charge $1 via tm

Seriously great idea but only if they take checkout

Offline nobiggy

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Re: HOT! TICKETMASTER $1 Donation
« Reply #664 on: August 11, 2015, 06:48:34 PM »
6 orders cancelled >:( :'(

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Re: HOT! TICKETMASTER $1 Donation
« Reply #665 on: August 11, 2015, 07:48:26 PM »
As long as my HT doesn't get clawed back :)

But seriously, what terms were violated? It was a legitimate charity, not a fluky test event.
« Last Edit: August 11, 2015, 07:54:31 PM by username »
^^^

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Re: HOT! TICKETMASTER $1 Donation
« Reply #666 on: August 11, 2015, 07:49:31 PM »
As long as my HT doesn't get clawed back :)
Only if you give everyone their $10 credits :P

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Re: HOT! TICKETMASTER $1 Donation
« Reply #667 on: August 11, 2015, 09:42:11 PM »
I had 8 Tennessee tickets accepted and 17 cancelled.

Offline yos9694

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Re: HOT! TICKETMASTER $1 Donation
« Reply #668 on: August 11, 2015, 10:51:27 PM »
Time to make a DD Seminar and charge $1 via tm

Its an awesome idea... what does it take to make an event on TM?

Offline Yehuda25

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Re: HOT! TICKETMASTER $1 Donation
« Reply #669 on: August 12, 2015, 09:33:02 AM »
Its an awesome idea... what does it take to make an event on TM?
not easy, I tried.
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #670 on: August 12, 2015, 09:33:41 AM »
not easy, I tried.
What was the main issue you had ?

Offline Yehuda25

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Re: HOT! TICKETMASTER $1 Donation
« Reply #671 on: August 12, 2015, 09:51:44 AM »
What was the main issue you had ?
$$$
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Re: HOT! TICKETMASTER $1 Donation
« Reply #672 on: August 12, 2015, 10:04:25 AM »
$$$

can you explain better? they don't think it will bring in enough? or it costs you money upfront?

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Re: HOT! TICKETMASTER $1 Donation
« Reply #673 on: August 12, 2015, 10:49:02 AM »
Quote
Attention Ticketmaster Customer
You have violated our terms of use policy. This has resulted in all or a portion of your donation(s) being cancelled.
Historic Tennessee Theatre
Donations

They told me that it was a test event, that's what their system shows.

Total BS, the event is still live! Just no Amex Express option!

http://www.ticketmaster.com/historic-tennessee-theatre-knoxville-tennessee-12-31-2015/event/1B004C9CE3A9EA55?majorcatid=10005&artistid=1991229&minorcatid=109

I take this personally >:( >:( >:(
^^^

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Re: HOT! TICKETMASTER $1 Donation
« Reply #674 on: August 12, 2015, 10:53:15 AM »
They told me that it was a test event, that's what their system shows.

Total BS, the event is still live! Just no Amex Express option!

http://www.ticketmaster.com/historic-tennessee-theatre-knoxville-tennessee-12-31-2015/event/1B004C9CE3A9EA55?majorcatid=10005&artistid=1991229&minorcatid=109

I take this personally >:( >:( >:(
Its upsetting they won't give a straight answer.

Offline Yehuda25

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Re: HOT! TICKETMASTER $1 Donation
« Reply #675 on: August 12, 2015, 10:53:53 AM »
can you explain better? they don't think it will bring in enough? or it costs you money upfront?
orignally i got this

Dear Yehuda,

Partner with the industry leader!

Thank you for your interest in Ticketmaster, the nation's top producer in ticket services. Whether you are producing a one-time event or ticketing a festival for thousands, Ticketmaster has the cutting edge solutions to save you both time and money. With Ticketmaster, get the most up-to-date marketing and social networking tools and access to millions of fans who regularly visit Ticketmaster.com, to find and discover new events, your event will be accessible to any and everyone!

Ticketing Your Way
Our flexible event ticketing solutions and pricing models allow you to select which of our products will best suit your event, while utilizing and working with the best service provider in the industry.

Maximize Revenue
As the industry leader, we know how to sell tickets; fans and event promoters trust Ticketmaster to deliver impeccable service. Our marketplace leadership confirms we are providing the best possible products, and services that enable our clients to maximize their event revenue and profits.

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With Ticketmaster.com a top five ecommerce site, thousands of North American Ticketmaster retail ticket centers to include a national partnership with Wal-Mart and hundreds of fan centric call center and customer service agents; Ticketmaster ensures your fans have easy access to find and purchase tickets to your event.

Which Ticketmaster Solution Is Best For You?
Ticketmaster has two proven solutions, with some identical and differing features and benefits. The primary difference is cost and activation. With both solutions you will have your event listed on Ticketmaster.com. They are separate solutions and you should consider your operational needs in addition to operating budgets. Below is a side-by-side solution summary of Ticketmaster and TicketWeb.


Considerations


Ticketmaster
TicketWeb
Small to mid-size promoters & venues



*
Large scale events & venues


*

Reserved seats


*

Web based point-of-sale



*
Retail ticket outlets


*

Limited lead time <2 weeks before on sale



*
Anticipate heavy walk-up sales


*

Event listing API & social feeds with event website



*
Integrated credit card processing


*

More than five point-of-sale work stations


*   
Self managed event tools



*
Limited event ticketing budget < $1,000



*


TicketWeb is the world's leading self-service online ticketing and marketing company. TicketWeb's proprietary system allows venues and event promoters of any size to manage the full range of box office operations on the web. With nothing more than internet access and a browser you can sell tickets and market your events to a broad audience through TicketWeb's extensive marketing network. You can track sales progress and generate reports. There is no software to buy and install, no special hardware required and no updates to worry about. TicketWeb is designed to suit small venues, events and budgets selling a minimum of 500 tickets per year.

Solutions
Online ticket sales thru TicketWeb.com
Call center ticketing services
24 hour access to your account & ticketing application
Friendly client support to help you manage you events
Minimal hardware - just a ticket printer (no data line)
Ticket printing for walk up sales
Ticketmaster.com promotion
TicketWeb.com promotion, social & website integration

Pricing
Contract execution, event & software set up - $795
Merchant bank processing for online & call center - 2.75% of face value
Ticket pricing & ticket stock - $0.25 per ticket

Per ticket fees paid by fan
 
Ticket face value
TicketWeb.com
$0 - $14.99
$2.50
$15.00 - $24.99
$3.00
$25.00 - $39.99
$3.50
$40.00 - $74.99
$4.00
$75.00 and above
$5.00
Fee Type
TicketWeb.com
Call center
Add $1.75 per ticket
Per order fee
$1.00

PLEASE NOTE:
Settlements are to be paid on the Thursday following your event.
Minimum of 2 weeks prior to the event is required to begin the process of ticketing your event.
TicketWeb must be the exclusive ticketing provider.
TicketWeb must receive set-up fee via ACH upon contract execution and prior to event on sale.

To start selling your event tickets
contact us today at 1-855-407-2537 or by email at TMSales@Ticketmaster.com

- - - - - - - - - -

Ticketmaster is the global event ticketing leader and one of the world's top ecommerce sites, with over 26 million mothly unique visitors. Our mission is to deliver products and services that allow our clients to sell more tickets and fans to have the best buying experience possible. As fans have more choices for leisure activities and competing for their time and money becomes more demanding, Ticketmaster is the only solution investing in and offering an unparalleled sales and distribution network that drives considerable awareness for events, boasting online conversion, seamlessly integrating with mobile and social. Ticketmaster works closely with its clients to design and refine its products to cater to both you and the fans.

Solutions
Ticketmaster.com and mobile distribution
Call center ticket distribution
Retail ticket center distribution
Ticketmaster.com promotions
Hardware (PC, ticket printer, ticket scanners, data lines)
Client support and system training
Social website integration (Facebook & Twitter)

Pricing
Contract execution, event & software set up - $2,000
Merchant bank processing for online & call center - 4% of face value
Retail outlet commission - 4% of face value
Ticket printing & stock - $0.50 per ticket
Training & client support - $500
Hardware - call to discuss

Per ticket fees paid by fan
 
Ticket face value
Ticketmaster
$0 - $14.99
$3.50
$15.00 - $24.99
$4.50
$25.00 - $39.99
$5.50
$40.00 - $74.99
$6.50
$75.00 and above
$7.50
Fee Type
Ticketmaster
Per order fee
$4.00

PLEASE NOTE:
Settlements are to be paid on the Thursday following your event.
A Minimum of 4 weeks prior to the event is required to begin the process of ticketing your event.
Ticketmaster must be the exclusive ticketing provider.
Ticketmaster must receive set-up and applicable training fee via ACH upon contract execution and prior to event on sale.

















then this


Thank you for your interest in working with Ticketmaster, the industry leader in ecommerce and ticketing solutions.  We have great respect for live event promoters and producers, such as yourself, you are the livelihood of our industry.  Thank you.  We proudly work with 2,000 clients in North America, selling millions of tickets to enthusiastic fans.  Because of our brand recognition and reach, we receive thousands of inquiries for event placement on Ticketmaster.com.  We try to give each inquiry consideration based on the information you supplied. Often times we have to decline engagement because in our assessment we are promoting fewer events of your particular type and focusing on other genres, timing of your event may be inopportune because of the amount of business we are currently taking on, or there is lack of demand of online sales for your event type.
After reviewing your inquiry, based on the criteria outlined above we’ve determined that we are unable to promote or ticket your event.
You may be interested in using a fee-free ticketing option, Eventjoy.  If you wish to consider this service, visit the Eventjoy website www.eventjoy.com for more information.
If you wish to use hard tickets for your event and  promote through your own channels, you can visit our Custom Ticketing website at www.ticketmaster.com/customtickets. Receive 10% off your ticket cost with promo code “REFERRAL”
We wish you much success with your event!
 
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline yos9694

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Re: HOT! TICKETMASTER $1 Donation
« Reply #676 on: August 12, 2015, 11:06:47 AM »
So what is the initial outlay? $800? $3300? Ignore all the per ticket/sale fees, just count the cost of having TM put your tickets up for sale.

Offline ckmk47

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Re: HOT! TICKETMASTER $1 Donation
« Reply #677 on: August 12, 2015, 11:11:59 AM »
So what is the initial outlay? $800? $3300? Ignore all the per ticket/sale fees, just count the cost of having TM put your tickets up for sale.
I counted the initial outlay of $800 as $1 per ticket.  When all the fees are added, I think its about $4 per ticket.  If this was a tzedoko, many people would donate the whole $10, so the tzedoko would net approximately $6 per $10 ticket.  If a tzedoko sold $7 tickets, its net $3 per customer and $3 for the tzedoko.
My favorite cause: cssy.org

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Re: HOT! TICKETMASTER $1 Donation
« Reply #678 on: August 12, 2015, 11:13:42 AM »
anyone knows if the 50 cents tickets were cancelled?

Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #679 on: August 12, 2015, 11:14:41 AM »
I counted the initial outlay of $800 as $1 per ticket.  When all the fees are added, I think its about $4 per ticket.  If this was a tzedoko, many people would donate the whole $10, so the tzedoko would net approximately $6 per $10 ticket.  If a tzedoko sold $7 tickets, its net $3 per customer and $3 for the tzedoko.
Then how are these places selling $1 tickets ? Aren't they losing $3 ?