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Why were the charity orders cancelled?

Please add to this as they come up with them.

1. Because its a test event (even the Tennessee one)

2. Amex made us do it. (Ashley)

2.5 American Express told us to void all wallet orders for certain accounts.(Tony)

2.5 There was an issue with AMEX Express.

3. Wrong phone number supplied.

4.Many purchases, flagged as a dealer. (Ashley)

5. Simple, the  email says you violated our T&C. We don't have to tell you which ones.(Noel)

6. The Charity had a "mass credit back"
« Last edited by Shauly101 on August 16, 2015, 01:18:32 PM »

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Author Topic: HOT! TICKETMASTER $1 Donation  (Read 206990 times)

Offline 12HRS

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Re: HOT! TICKETMASTER $1 Donation
« Reply #780 on: August 15, 2015, 11:41:37 PM »
Quote from: 12HRS on August 14, 2015, 03:25:16 PM
waiting for them to say because we don't support that kind of charity. I'm kind of tempted to throw that in an email to them

Amex confirmed for me that they never asked for the orders to be canceled.
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #781 on: August 15, 2015, 11:47:33 PM »
Quote from: 12HRS on August 15, 2015, 11:41:37 PM
Amex confirmed for me that they never asked for the orders to be canceled.
Of course it wasn't amex. If yes they would've gone after the other merchants as well. Lets see what TM has to say now.
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Offline 12HRS

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Re: HOT! TICKETMASTER $1 Donation
« Reply #782 on: August 16, 2015, 12:10:39 AM »
Quote from: TimT on August 15, 2015, 11:47:33 PM
Of course it wasn't amex. If yes they would've gone after the other merchants as well. Lets see what TM has to say now.

on my 5th email with them. getting no where. not that it will make a difference, i doubt they will be happy/able to uncancel it.
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #783 on: August 16, 2015, 12:14:00 AM »
Quote from: 12HRS on August 16, 2015, 12:10:39 AM
on my 5th email with them. getting no where. not that it will make a difference, i doubt they will be happy/able to uncancel it.
I just wanna know the real reason so I'll know how to proceed in the future if there's another event with amex checkout.
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Offline Shauly101

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Re: HOT! TICKETMASTER $1 Donation
« Reply #784 on: August 16, 2015, 01:30:02 PM »
is anything left on Ticketmaster so the loss of $9 wont be soooooo deep?!
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Offline 12HRS

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Re: HOT! TICKETMASTER $1 Donation
« Reply #785 on: August 16, 2015, 01:36:16 PM »
Quote from: TimT on August 16, 2015, 12:14:00 AM
I just wanna know the real reason so I'll know how to proceed in the future if there's another event with amex checkout.

Quote
So funny story I contacted american express and they stated they never asked for my orders to be canceled. So I ask you once again please tell me how exactly I violated the terms of use policy.

their response

Quote
American Express cancel your orders, please get in contact with them and let them know you made 47 purchases of $1.00 at Ticketmaster.com. They should give you an answer.
Sincerely,
Edgar
Ticketmaster Fan Support

just emailed them the transcript from amex saying they never requested them to be canceled..this is kind of funny. gonna have to make a recorded phone call with the next.
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #786 on: August 16, 2015, 01:40:10 PM »
Quote from: 12HRS on August 16, 2015, 01:36:16 PM
their response

just emailed them the transcript from amex saying they never requested them to be canceled..this is kind of funny. gonna have to make a recorded phone call with the next.
What's the point ? They're gonna keep sending you in circles.
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Offline aradisc

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Re: HOT! TICKETMASTER $1 Donation
« Reply #787 on: August 16, 2015, 01:51:26 PM »
Found some parking passes in Syracuse for $8. Holding out for a better offer.
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Offline 12HRS

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Re: HOT! TICKETMASTER $1 Donation
« Reply #788 on: August 16, 2015, 01:56:04 PM »
Quote from: TimT on August 16, 2015, 01:40:10 PM
What's the point ? They're gonna keep sending you in circles.

i kind of enjoy seeing the responses
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Offline redcat255

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Re: HOT! TICKETMASTER $1 Donation
« Reply #789 on: August 16, 2015, 09:03:58 PM »
Is it possible to dispute a refund with AmEx?
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #790 on: August 16, 2015, 09:10:11 PM »
Quote from: redcat255 on August 16, 2015, 09:03:58 PM
Is it possible to dispute a refund with AmEx?
Quote from: username on August 12, 2015, 11:07:25 AM
So if the vendor doesn't want to refund me, and i want a refund, I use Amex.
What do i do when the vendor wants to refund me, and i don't want a refund???
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Offline redcat255

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Re: HOT! TICKETMASTER $1 Donation
« Reply #791 on: August 16, 2015, 09:16:18 PM »
Quote from: TimT on August 16, 2015, 09:10:11 PM


There's an option in the details for the transaction to initiate an inquiry/dispute, even when it's a credit. Has anyone tried that yet?
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Offline unavailable

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Re: HOT! TICKETMASTER $1 Donation
« Reply #792 on: August 16, 2015, 09:43:38 PM »
how long before TM cancels the orders? Is there like a time-frame that if you pass that time your good to go?
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #793 on: August 16, 2015, 09:49:20 PM »
Quote from: unavailable on August 16, 2015, 09:43:38 PM
how long before TM cancels the orders? Is there like a time-frame that if you pass that time your good to go?
The date of the event ? :-\
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Offline unavailable

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Re: HOT! TICKETMASTER $1 Donation
« Reply #794 on: August 16, 2015, 09:51:48 PM »
Quote from: TimT on August 16, 2015, 09:49:20 PM
The date of the event ? :-\
does it depend on the event date, not on the purchase date?
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #795 on: August 16, 2015, 09:53:20 PM »
Quote from: unavailable on August 16, 2015, 09:51:48 PM
does it depend on the event date, not on the purchase date?
If TM decides to cancel they're gonna cancel.
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Re: HOT! TICKETMASTER $1 Donation
« Reply #796 on: August 16, 2015, 09:55:32 PM »
so there's no safe zone
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #797 on: August 16, 2015, 09:56:15 PM »
Quote from: unavailable on August 16, 2015, 09:55:32 PM
so there's no safe zone
None that's been established yet.
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Re: HOT! TICKETMASTER $1 Donation
« Reply #798 on: August 16, 2015, 09:57:22 PM »
CCP: Testing Multiple Ticket Types
Big Daddys, Providence, RI
Wed, Mar. 30, 2016 07:00 PM
think i should wait till then?  :(
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Offline TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #799 on: August 16, 2015, 10:00:18 PM »
Quote from: unavailable on August 16, 2015, 09:57:22 PM
CCP: Testing Multiple Ticket Types
Big Daddys, Providence, RI
Wed, Mar. 30, 2016 07:00 PM
think i should wait till then?  :(
The promotion runs through 9/7
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