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Why were the charity orders cancelled?

Please add to this as they come up with them.

1. Because its a test event (even the Tennessee one)

2. Amex made us do it. (Ashley)

2.5 American Express told us to void all wallet orders for certain accounts.(Tony)

2.5 There was an issue with AMEX Express.

3. Wrong phone number supplied.

4.Many purchases, flagged as a dealer. (Ashley)

5. Simple, the  email says you violated our T&C. We don't have to tell you which ones.(Noel)

6. The Charity had a "mass credit back"
« Last edited by Shauly101 on August 16, 2015, 01:18:32 PM »

Author Topic: HOT! TICKETMASTER $1 Donation  (Read 111575 times)

Online TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #915 on: August 21, 2015, 09:19:27 AM »
Got my credits for the 3.75 tickets. Thanks.
I got one cancellation email, but most of those credits posted.
Did you have updated info/phone# on these cards ?

Offline Marco Polo

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Re: HOT! TICKETMASTER $1 Donation
« Reply #916 on: August 21, 2015, 09:31:47 AM »
Did you have updated info/phone# on these cards ?
All info is setup on my cards.
Quaerite et Invenietis.

Offline Redbull3

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Re: HOT! TICKETMASTER $1 Donation
« Reply #917 on: August 21, 2015, 09:33:44 AM »
Weird mine weren't cancelled. Ford's Theatre Tours (5.75) did 3 on 8/17 got credits 8/20. Women's voice panel at ford's theatre (3.75) did 7 on 8/17 also got credits 8/20. Only things from TM that were cancelled for me still were the $1 tennessee where 10 of 13 were cancelled but 3 were fine. I successfully did 3x 3.90 jax concessions, 8x $5 summer flicks, 15x $5 little kids rock. And I have 8x $5 walnut street that posted 8/19 expecting credits for.

Online TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #918 on: August 21, 2015, 09:37:55 AM »
All info is setup on my cards.
Did you use the same email address for these as for the previously cancelled orders ?

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Re: HOT! TICKETMASTER $1 Donation
« Reply #919 on: August 21, 2015, 09:39:57 AM »
Did you use the same email address for these as for the previously cancelled orders ?
I did

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Re: HOT! TICKETMASTER $1 Donation
« Reply #920 on: August 21, 2015, 09:43:25 AM »
Did the 3.75 on the 17th got email yesterday about canccelation, and also got the credits yesterday. Does that mean I'm good, or will they take back later?

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Re: HOT! TICKETMASTER $1 Donation
« Reply #921 on: August 21, 2015, 09:44:29 AM »
Did the 3.75 on the 17th got email yesterday about canccelation, and also got the credits yesterday. Does that mean I'm good, or will they take back later?
They'll refund you & then amex will claw back the credit.

Offline Marco Polo

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Re: HOT! TICKETMASTER $1 Donation
« Reply #922 on: August 21, 2015, 09:45:24 AM »
Did you use the same email address for these as for the previously cancelled orders ?
Yes. Ordered all from the same account.
Quaerite et Invenietis.

Online TimT

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Re: HOT! TICKETMASTER $1 Donation
« Reply #923 on: August 21, 2015, 09:47:23 AM »
So could the issue really be about the updated info online ? How would TM know if I have a # associated with that card or not ?

Offline David R

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Re: HOT! TICKETMASTER $1 Donation
« Reply #924 on: August 21, 2015, 09:54:28 AM »
So could the issue really be about the updated info online ? How would TM know if I have a # associated with that card or not ?
The same way they get your address - Amex passes it along.

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Re: HOT! TICKETMASTER $1 Donation
« Reply #925 on: August 21, 2015, 09:57:52 AM »
The same way they get your address - Amex passes it along.
Then why doesn't the initial order just get declined ? Does it say anywhere in the TM T&C that I need a # associated with my credit card ? Cause when I setup the TM account they didn't ask me for one.

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Re: HOT! TICKETMASTER $1 Donation
« Reply #926 on: August 21, 2015, 10:11:35 AM »
I got cancellation emails but credits have all posted. We will see when clawbacks occur.

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Re: HOT! TICKETMASTER $1 Donation
« Reply #927 on: August 21, 2015, 10:14:49 AM »
I got cancellation emails but credits have all posted. We will see when clawbacks occur.
IME its 3 days after the refund.

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Re: HOT! TICKETMASTER $1 Donation
« Reply #928 on: August 23, 2015, 08:23:25 AM »
I had all my tm orders on one card (and all its aus) canceled but all the rest of my cards haven't been canceled - even ones from the same event!

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Re: HOT! TICKETMASTER $1 Donation
« Reply #929 on: August 23, 2015, 09:41:19 AM »
Anyone got cancelled lately for the $2.10 tickets?