Author Topic: Flight delay (Read 2855 times)

Tzadik Nistar · « **on:** July 28, 2015, 06:23:01 PM »

My flight on us air to phl enroute to tlv got delayed
I have 5 seats in J they only want to rebook me on ly Y for tomorrow.
Any way to get them to rebook me on a different airline in J?

AJK · « **Reply #1 on:** July 28, 2015, 06:28:16 PM »

Quote from: Tzadik Nistar on July 28, 2015, 06:23:01 PM

My flight on us air to phl enroute to tlv got delayed
I have 5 seats in J they only want to rebook me on ly Y for tomorrow.
Any way to get them to rebook me on a different airline in J?

@Dan had a similar issue recently; I believe he was successful in getting them to book him and his fam on UA J, but it wasn't without effort and a bit of luck IIRC.

Tzadik Nistar · « **Reply #2 on:** July 28, 2015, 06:41:28 PM »

Quote from: AJK on July 28, 2015, 06:28:16 PM

@Dan had a similar issue recently; I believe he was successful in getting them to book him and his fam on UA J, but it wasn't without effort and a bit of luck IIRC.

What kind of effort, who should I call?

coralsnake · « **Reply #3 on:** July 28, 2015, 06:56:33 PM »

Quote from: AJK on July 28, 2015, 06:28:16 PM

@Dan had a similar issue recently; I believe he was successful in getting them to book him and his fam on UA J, but it wasn't without effort and a bit of luck IIRC.

No availability on any of the 3 direct NYC-TLV flights today in J x5

AJK · « **Reply #4 on:** July 28, 2015, 06:59:26 PM »

I don't believe there was with him either.

Eta: oh you mean in revenue I'm assuming. If so, I guess he could have them try DL from JFK.

coralsnake · « **Reply #5 on:** July 28, 2015, 07:30:46 PM »

Quote from: AJK on July 28, 2015, 06:59:26 PM

I don't believe there was with him either.

Eta: oh you mean in revenue I'm assuming. If so, I guess he could have them try DL from JFK.

No revenue J on either LY, DL or UA (x5)

Matovu · « **Reply #6 on:** July 28, 2015, 07:32:03 PM »

Please report back what happened in the end.
Good luck

AJK · « **Reply #7 on:** July 28, 2015, 07:32:47 PM »

Quote from: coralsnake on July 28, 2015, 07:30:46 PM

No revenue J on either LY, DL or UA (x5)

#screwed unless they'll book him on a partner with a connection.

Tzadik Nistar · « **Reply #8 on:** July 28, 2015, 08:16:34 PM »

Quote from: Matovu on July 28, 2015, 07:32:03 PM

Please report back what happened in the end.
Good luck

#screwedbigtime
Going tomorrow morning in y with a stop in lhr
No hotel voucher, no taxi voucher

Matovu · « **Reply #9 on:** July 28, 2015, 08:20:59 PM »

Quote from: Tzadik Nistar on July 28, 2015, 08:16:34 PM

#screwedbigtime
Going tomorrow morning in y with a stop in lhr
No hotel voucher, no taxi voucher

Did they at least search for space on those other direct flights ? Is the reason no space ?

AJK · « **Reply #10 on:** July 28, 2015, 08:22:31 PM »

Quote from: Tzadik Nistar on July 28, 2015, 08:16:34 PM

#screwedbigtime
Going tomorrow morning in y with a stop in lhr
No hotel voucher, no taxi voucher

I'd never let them get away with that.

chucksterace · « **Reply #11 on:** July 28, 2015, 08:28:12 PM »

Quote from: Tzadik Nistar on July 28, 2015, 08:16:34 PM

#screwedbigtime
Going tomorrow morning in y with a stop in lhr
No hotel voucher, no taxi voucher

Wow. I would go beyond crazy

nobiggy · « **Reply #12 on:** July 28, 2015, 09:02:08 PM »

Quote from: Tzadik Nistar on July 28, 2015, 08:16:34 PM

#screwedbigtime
Going tomorrow morning in y with a stop in lhr
No hotel voucher, no taxi voucher

Write them a serious letter after the trip and send it to them registered mail and make some demands.

Tzadik Nistar · « **Reply #13 on:** July 28, 2015, 10:02:14 PM »

Quote from: AJK on July 28, 2015, 08:22:31 PM

I'd never let them get away with that.

She started screaming on me when I asked why I can't get a hotel voucher "this is our policy and can't be changed"

LoLo · « **Reply #14 on:** July 28, 2015, 10:06:53 PM »

Quote from: Tzadik Nistar on July 28, 2015, 10:02:14 PM

She started screaming on me when I asked why I can't get a hotel voucher "this is our policy and can't be changed"

Was this a supervisor?

jungarmtl · « **Reply #15 on:** July 28, 2015, 10:10:03 PM »

but i don't understand is this the phl-tlv flight?

coralsnake · « **Reply #16 on:** July 28, 2015, 10:19:36 PM »

This is because it's LGA. You need to get to a real airport to get real results.

ilherman · « **Reply #17 on:** July 28, 2015, 10:35:53 PM »

Its time for the Europe/Israel style DOT rules.

Dan · « **Reply #18 on:** July 28, 2015, 10:55:03 PM »

This stuff needs to be handled with airport agents, not phone reps.

chucksterace · « **Reply #19 on:** July 28, 2015, 11:16:19 PM »

Quote from: Dan on July 28, 2015, 10:55:03 PM

This stuff needs to be handled with airport agents, not phone reps.

-1.

I've has a case where someone was flying EWR-TLV in UA J (revenue) where the airport agent put the person him via LHR (UA > LY) in coach. I called and got LY J from JFK (everything else was booked solid)