Thank you Dan!
Can I just point out the irony of an anonymous troll telling someone posting under a real name they should be careful as they wouldn't speak like that in real life?
I would be remiss if I did not thank Smisek for the good he has done for me personally.
When checking into a random hotel in the Midwest a few weeks ago and giving my MP to get the miles accredited there, the hotel employee told me he was laid off by United. "So you're one of Jeff's casualties?" I asked. He launched into a 5 minute tirade detailing why he felt that Smisek was a criminal who deserves to be locked up, and how many people's lives were destroyed by his policies and the layoffs he oversaw.
I struggle to make small talk usually. And this one time, Smisek made it easy for me, even without knowing much about the the ins and outs of the airline industry.
So, thank you Jeff. And thank you AJ. I don't have a story about AJ to share, but maybe I'll be stuck at an awkward DO one day, and I'll be able to say, "remember AJ?"