I'm in a lot of trouble
Tonight i was looking at my Chase online accounts and i noticed that all four of my credit cards have been shut down. So after my initial panic, I called up the number on my sapphire card and the rep. told me that Chase shut down my accounts because of something bad on my credit report. I didn't completely understand what she was saying because half her words were slurred. Let me just point out that: 1) I have never paid an account late or had any delinquent accounts 2) Carry very very low balances on my credit cards 2) Ichecked my credit report a few weeks ago and everything seemed in order and checked my score with Dan's deal for free and it was relatively decent. If it was just one card i wouldn't freak out, but this is four cards, which will severely impact my credit report. Furthermore, I am losing lots of credit history (one of the cards shut down was my oldest card). Furthermore i lost all my rewards, which is not much, but is still signifigant enough to upset me.
The crazy rep put me through to her manager and i left her a message but who knows if i'll get a call back...
I don't know whats going on but i know this is a grave situation and do not know how to proceed.
Should i go into the branch and speak to a manager? the rep told me that speaking to a manager won't help, but i'm so lost i dont know what to do!
Any advice would be helpful, as i am extremely nervous!
Thanks
