She was politely telling you: "we know you gamed the system and are asking for compensation".
Hence the .
ok so did anybody get anything in the mail actually or was everything cancelled?
Yes, people got their custom made costs delivered and installed already. You were the only one who's got canceled, because you did it wrong.
for the inventory error -- Try changing the qty to 1pc other products - $1 http://www.costco.com/Pecaso-Lighting-%241.00.product.11511933.htmlhttp://www.costco.com/%241.00-All-Wood-Cabinetry-Unit.product.11283365.html
Sorry ordered while still on the first page of the thread so I'm assuming I'll get my cancel message soon but if not I'll be enjoying my chandelier
+1in for one, thanks OP
Product details : This item is ONLY for pre-configured orders. Actual specifications must be pre-configured before purchase.
Yeah makes sense. Still didn't get my cancellation yet though.