Author Topic: transaero flights until dec 15  (Read 6861 times)

Offline m65

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transaero flights until dec 15
« on: October 25, 2015, 12:52:48 AM »
hi,
interested in hearing experiences for those who booked with transaero for flights before dec 15, what actually happened.
im booked tlv-jfk-tlv in november, and they keep on telling me that meanwhile its still scheduled. i check everyday the list of flights canceled, and the tlv-vko vko-jfk are always on the list.
will aeroflot actually cover them? will the flight times be changed? etc.
post your experiences!

Offline yochai

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Re: transaero flights until dec 15
« Reply #1 on: October 25, 2015, 06:06:51 AM »
hi,
interested in hearing experiences for those who booked with transaero for flights before dec 15, what actually happened.
im booked tlv-jfk-tlv in november, and they keep on telling me that meanwhile its still scheduled. i check everyday the list of flights canceled, and the tlv-vko vko-jfk are always on the list.
will aeroflot actually cover them? will the flight times be changed? etc.
post your experiences!
actually, aeroflot added 2 flights a day between moscow-tel aviv to cover for transaero. I don`t know how they handle the moscow-jfk part, but as of today, transaero no longer has a license for flying.

Offline m65

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Re: transaero flights until dec 15
« Reply #2 on: October 25, 2015, 03:22:58 PM »
actually, aeroflot added 2 flights a day between moscow-tel aviv to cover for transaero. I don`t know how they handle the moscow-jfk part, but as of today, transaero no longer has a license for flying.
r the flights flying the same time as the transaero flights were supposed to?
is there any way to get confirmation from aeroflot that they will replace my specific ticket?

Offline yochai

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Re: transaero flights until dec 15
« Reply #3 on: October 25, 2015, 04:57:46 PM »
r the flights flying the same time as the transaero flights were supposed to?
is there any way to get confirmation from aeroflot that they will replace my specific ticket?
1.yes
2.did you try calling them?

Offline m65

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Re: transaero flights until dec 15
« Reply #4 on: October 25, 2015, 08:55:09 PM »
2.did you try calling them?
i tried. they told me they dont have any info until 1-2 days before the flight. im supposed to be flying with the whole family on motzoei shabbos, and cant afford not to know until a couple of hours before...

Offline yochai

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Re: transaero flights until dec 15
« Reply #5 on: October 26, 2015, 07:46:42 AM »
i tried. they told me they dont have any info until 1-2 days before the flight. im supposed to be flying with the whole family on motzoei shabbos, and cant afford not to know until a couple of hours before...
just got this off aeroflots website:

Aeroflot Has Carried 94.8% Of Transaero Passengers; Transaero To Cease Operations On 26 October
25 October 2015, Moscow. — JSC Transaero will stop operations at midnight tonight (25/26 October), following the decision by the Russian aviation regulator to annul its operator’s licence effective 26 October.
Transaero passengers will be carried on flights operated by Aeroflot Group and where necessary other airlines. Aeroflot Group has the necessary operational capabilities to ensure uninterrupted carriage for Transaero passengers. Of the 1.93 mln Transaero tickets sold for flights before 15 December 2015, 1.83 mln passengers — or 94.8% of the total — have already been flown under Aeroflot’s operational management.
By 15 December, 100,241 passengers remain with reservations on Transaero flights. Additional information for these passengers can be found on the homepage of Transaero’s website, where there is an updated version of the online flight status checker: http://info-services.transaero.ru/status. Transaero customers can check their flight status (within the daily flight plan) without having to call the Transaero call-centre and see details of any new reservation in the event of their original flight being cancelled. To do this, passengers need to enter their surname and first name on Latin letters as per their ticket, and the flight number (without the UN prefix) and date. Information regarding new reservations is available via the online service after the Transaero call centre reassigns the new ticket for each passenger.


Offline m65

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Re: transaero flights until dec 15
« Reply #6 on: October 26, 2015, 03:59:26 PM »
tachlis, should i just go to the airport and assume i will be flown from tlv to jfk with a stop in moscow including 2 luggages, or should i be prepared for changes?

Offline m65

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Re: transaero flights until dec 15
« Reply #7 on: October 26, 2015, 04:02:38 PM »
just got this off aeroflots website:

Aeroflot Has Carried 94.8% Of Transaero Passengers; Transaero To Cease Operations On 26 October
25 October 2015, Moscow. — JSC Transaero will stop operations at midnight tonight (25/26 October), following the decision by the Russian aviation regulator to annul its operator’s licence effective 26 October.
Transaero passengers will be carried on flights operated by Aeroflot Group and where necessary other airlines. Aeroflot Group has the necessary operational capabilities to ensure uninterrupted carriage for Transaero passengers. Of the 1.93 mln Transaero tickets sold for flights before 15 December 2015, 1.83 mln passengers — or 94.8% of the total — have already been flown under Aeroflot’s operational management.
By 15 December, 100,241 passengers remain with reservations on Transaero flights. Additional information for these passengers can be found on the homepage of Transaero’s website, where there is an updated version of the online flight status checker: http://info-services.transaero.ru/status. Transaero customers can check their flight status (within the daily flight plan) without having to call the Transaero call-centre and see details of any new reservation in the event of their original flight being cancelled. To do this, passengers need to enter their surname and first name on Latin letters as per their ticket, and the flight number (without the UN prefix) and date. Information regarding new reservations is available via the online service after the Transaero call centre reassigns the new ticket for each passenger.
btw that link that u mentioned, do u have any idea how to fill it out? it has no option for english, and besides for the date i have no clue what to fill in...

Offline yochai

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Re: transaero flights until dec 15
« Reply #8 on: October 26, 2015, 04:32:15 PM »
btw that link that u mentioned, do u have any idea how to fill it out? it has no option for english, and besides for the date i have no clue what to fill in...
use google translate!
last name:
first name:
date:
flight no.:

Offline yochai

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Re: transaero flights until dec 15
« Reply #9 on: October 26, 2015, 04:33:14 PM »
tachlis, should i just go to the airport and assume i will be flown from tlv to jfk with a stop in moscow including 2 luggages, or should i be prepared for changes?
option 1

Offline m65

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Re: transaero flights until dec 15
« Reply #10 on: October 26, 2015, 07:40:18 PM »
option 1
will the stopover be longer than the original one?

Offline Yoel

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Re: transaero flights until dec 15
« Reply #11 on: October 26, 2015, 07:46:42 PM »
whats the policy regarding tickets in april?

Offline yochai

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Re: transaero flights until dec 15
« Reply #12 on: October 27, 2015, 03:06:00 AM »
whats the policy regarding tickets in april?
you need to contact transaero to request a refund

Offline sammy n

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Re: transaero flights until dec 15
« Reply #13 on: October 27, 2015, 03:21:38 AM »
you need to contact transaero to request a refund
Or just dipute the charge on your credit card.

Offline Chief Rabbi of New York

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Re: transaero flights until dec 15
« Reply #14 on: October 27, 2015, 03:53:08 AM »
Or just dipute the charge on your credit card.

or contact transaero for a refund and dispute the credit cards.
the chief rabbi gives a heter for this  :P
Show Some Respect for Me, I am The Chief Rabbi of New York :)

Offline sammy n

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Re: transaero flights until dec 15
« Reply #15 on: October 27, 2015, 04:14:58 AM »
or contact transaero for a refund and dispute the credit cards.
the chief rabbi gives a heter for this 
Anyone get double refund?

Offline Emkay

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Re: transaero flights until dec 15
« Reply #16 on: October 27, 2015, 05:37:41 AM »
or contact transaero for a refund and dispute the credit cards.
the chief rabbi gives a heter for this 
The chief Rabbi is a sham

Offline Yoel

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Re: transaero flights until dec 15
« Reply #17 on: October 27, 2015, 12:52:26 PM »
is there any chance they will rebook on to aeroflot if the ticket is in April?

Offline sammy n

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Re: transaero flights until dec 15
« Reply #18 on: October 27, 2015, 12:59:12 PM »
is there any chance they will rebook on to aeroflot if the ticket is in April?
Officially not.

Offline m65

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Re: transaero flights until dec 15
« Reply #19 on: October 28, 2015, 12:43:31 PM »
option 1
i was reissued a aeroflot ticket with a ticket number and everything, but it says on the reservation that i am allowed 1 piece of luggage. on the transaero flight it was 2 baggages, is there any way to get them to allow me the second luggage?