the one bank NOT to go to is apple bank on albany ave. Terrible customer service. they have a limit on how many rolls they take before charging 20 cents for every additional roll after 10. after i showed up 3 days in a row with 10 rolls, they told me that the manager is able to bend the policy and not allow me to bring ANY coins. understandably, i closed my account with them and moved down the block to wamu (now chase). over there, no problems.