Author Topic: ELAL Questions Master Thread  (Read 65331 times)

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Re: ELAL Questions Master Thread
« Reply #380 on: November 13, 2019, 12:53:21 AM »
My wife flew rt tel aviv to Newark.  When we reserved we booked an aisle seat each way.  On the way back, she checked in on line and the boarding pass had her scheduled correct seat.  When she got  to the airport el al gave her a middle seat.  They said she needed to call in to confirm her seat 48 hours before the flight.  A supervisor told her the same thing.  Is this correct or did they just give her seat away?  No change in plane so that wasn’t the issue.  Any compensation?

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Re: ELAL Questions Master Thread
« Reply #381 on: November 13, 2019, 01:35:04 AM »
My wife flew rt tel aviv to Newark.  When we reserved we booked an aisle seat each way.  On the way back, she checked in on line and the boarding pass had her scheduled correct seat.  When she got  to the airport el al gave her a middle seat.  They said she needed to call in to confirm her seat 48 hours before the flight.  A supervisor told her the same thing.  Is this correct or did they just give her seat away?  No change in plane so that wasn’t the issue.  Any compensation?
Preferred seat or standard seat?

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Re: ELAL Questions Master Thread
« Reply #382 on: November 13, 2019, 03:56:23 AM »
Standard seat

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Re: ELAL Questions Master Thread
« Reply #383 on: November 13, 2019, 04:24:15 AM »
Standard seat
The 48h rule doesn't exist. If you show them that you had an aisle seat on the boarding pass printed at home, you should be able to receive some kind of compensation

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Re: ELAL Questions Master Thread
« Reply #384 on: November 13, 2019, 05:32:55 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?

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Re: ELAL Questions Master Thread
« Reply #385 on: November 13, 2019, 09:51:35 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?
It can't hurt to try but I wouldn't count on it.

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Re: ELAL Questions Master Thread
« Reply #386 on: November 14, 2019, 10:22:59 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?
how did you book?

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Re: ELAL Questions Master Thread
« Reply #387 on: November 14, 2019, 10:25:40 AM »
Directly through el al website

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Re: ELAL Questions Master Thread
« Reply #388 on: November 14, 2019, 10:30:53 AM »
maybe you have a bigger chance but I had much worse experience and didn`t even get an apology 

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Re: ELAL Questions Master Thread
« Reply #389 on: November 14, 2019, 10:36:25 AM »
As I Would tell my wife before booking ElAl is a Heimish Airline, which they and you could do whatever  they/you want! I never had a problem with over weight... minyan I already shook esrog and lelov and davened with a sefer Torah on board!

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Re: ELAL Questions Master Thread
« Reply #390 on: November 14, 2019, 01:02:30 PM »
would someone be able to post how many matmid points it would take to book ZRH to TLV economy 1 pax on nov 28 ?

thanks

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Re: ELAL Questions Master Thread
« Reply #391 on: November 19, 2019, 05:15:43 PM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yandmk

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Re: ELAL Questions Master Thread
« Reply #392 on: November 19, 2019, 05:44:27 PM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
917 number is strange...
Maybe they want to offer you a free flight to give a report like Sam :)

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Re: ELAL Questions Master Thread
« Reply #393 on: November 19, 2019, 05:49:32 PM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
Make it a pre condition before the conversation is to start.
Always praying for delayed baggage.

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Re: ELAL Questions Master Thread
« Reply #394 on: November 19, 2019, 06:14:16 PM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
You're skeptic about the number?

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Re: ELAL Questions Master Thread
« Reply #395 on: November 20, 2019, 10:17:22 AM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
917 number is not a cause for concern. They have reps in NYC. I recall interacting with one about a year ago.

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Re: ELAL Questions Master Thread
« Reply #396 on: November 20, 2019, 10:19:12 AM »
Got a voicemail from El Al asking for a call back. 917 number.
Call them back or don't waste my time?

Total time spent on previous interviews with transcriptions trhat were rejected is north of 10 hours.
So... What did they want?

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Re: ELAL Questions Master Thread
« Reply #397 on: December 29, 2019, 10:15:44 AM »
Did anybody notice a seat number change on ly business? 

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Re: ELAL Questions Master Thread
« Reply #398 on: December 29, 2019, 10:55:39 AM »
Did anybody notice a seat number change on ly business?
It's been discussed here. They are retrofitting the 787 and renumbering business seat from 1 instead of 9

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Re: ELAL Questions Master Thread
« Reply #399 on: December 31, 2019, 11:46:33 AM »
Two Random El-Al questions:

- When selecting my meal for my upcoming trip, the return leg (TLV-EWR) has 3 Strictly Kosher options - strictly Kosher, Strictly Kosher Child, and Strictly Kosher fish. The outbound leg (JFK-TLV) has only the latter two - what is the difference? (It's a 5pm flight, I am assuming it's dinner), do I just PUTPAC?

- Is it even worth signing up for Matmid? This is my first trip to Israel in 7 years, but with two kids in HS, I might be spending more time there in the future.