Author Topic: AT&T is screwing over their BLUE customers, dansdeals members please help! (Read 5283 times)

Schneur · « **on:** March 01, 2011, 01:53:10 PM »

Hey,

so i am an att customer for 6 years with an old plan that i love because i have the north america package and i live in Canada so i have a US phone for calls, text etc...

I got a letter from att saying that as of May 15 their service will no longer work on the old sim cards and i have to get a new sim card, and since my plan doesnt exist now, i have to get a new plan.

the problem is their new plans stink! the main problem is that no other cell company has a good package for Canada. otherwise i would switch because my contract ended years ago.

Forum members, please help.

thanks in advance!

Schneur · « **Reply #1 on:** March 01, 2011, 02:05:33 PM »

**UPDATE**

i just spoke to att for an hour with a nice cancellation rep

she says there is nothing they can do, no bonuses, no extra minutes, no monthly rebates to get the price down, nothing!

so now i guess i am looking for a new carrier?

So who has the best rates for CANADA?

me · « **Reply #2 on:** March 01, 2011, 02:19:11 PM »

It might be a good idea to get a canadian plan like rogers with north america included... with the new competition coming into the market in canada, rogers is giving everything away... worth a try!

AsherO · « **Reply #3 on:** March 01, 2011, 02:20:43 PM »

Quote from: Schneur on March 01, 2011, 02:05:33 PM

**UPDATE**

i just spoke to att for an hour with a nice cancellation rep

she says there is nothing they can do, no bonuses, no extra minutes, no monthly rebates to get the price down, nothing!

so now i guess i am looking for a new carrier?

So who has the best rates for CANADA?

I think your only real options among the big 4 are Verizon's Canada plan and T-Mobile's $10 International add-on (a great value if you'll be calling any of the other countries).

Jakob · « **Reply #4 on:** March 01, 2011, 08:54:20 PM »

I would imagine they wouldn't want you to stay on if you're doing most of your calls to and from Canada. You're better off with a Canadian carrier and using something like Google Voice to make your calls to the US and other countries.

me · « **Reply #5 on:** March 01, 2011, 10:33:24 PM »

Quote from: Jakob on March 01, 2011, 08:54:20 PM

using something like Google Voice to make your calls to the US and other countries.

Google voice doesent work from canada... (I wish....)

elikay · « **Reply #6 on:** March 01, 2011, 11:30:26 PM »

Quote from: AsherO on March 01, 2011, 02:20:43 PM

I think your only real options among the big 4 are Verizon's Canada plan and T-Mobile's $10 International add-on (a great value if you'll be calling any of the other countries).

Quote from: Jakob on March 01, 2011, 08:54:20 PM

I would imagine they wouldn't want you to stay on if you're doing most of your calls to and from Canada. You're better off with a Canadian carrier and using something like Google Voice to make your calls to the US and other countries.

I wouldn't be surprised if T mobile wouldn't allow you to permanently use it in Canada.

smurf · « **Reply #7 on:** March 02, 2011, 12:07:13 AM »

Quote from: elikay on March 01, 2011, 11:30:26 PM

I wouldn't be surprised if T mobile wouldn't allow you to permanently use it in Canada.

Sprint used to have a Canada included plan.Many members of my family had it and as I recall sprint gave them issues if to high of a percentage of minutes were used in Canada

Dan · « **Reply #8 on:** March 02, 2011, 12:08:38 AM »

Quote from: smurf on March 02, 2011, 12:07:13 AM

Sprint used to have a Canada included plan.Many members of my family had it and as I recall sprint gave them issues if to high of a percentage of minutes were used in Canada

They said 50%. My bro used it in Toronto for a year without issue though.
'Twas a great plan...that's why Sprint had to get rid of it

AsherO · « **Reply #9 on:** March 02, 2011, 12:16:53 AM »

Quote from: Dan on March 02, 2011, 12:08:38 AM

They said 50%. My bro used it in Toronto for a year without issue though.

Was he on a shared plan? They often calculate the 50% for combined usage of all lines on a shared plan.

Dan · « **Reply #10 on:** March 02, 2011, 12:18:43 AM »

Quote from: AsherO on March 02, 2011, 12:16:53 AM

Was he on a shared plan? They often calculate the 50% for combined usage of all lines on a shared plan.

He was, and I never knew that!

Schneur · « **Reply #11 on:** March 02, 2011, 02:18:28 PM »

thanks guys for the help, but the reason i have the phone is so we can have people in the US call us and mainy TEXT us for free. so getting a canadian phone with good us rates doesnt help for that reason.

keep them coming...are there no other options?

me · « **Reply #12 on:** March 02, 2011, 02:38:24 PM »

Not that this would work for you but others maybe...

Telus doesent make a difference if youre texting in canada or to the US. and also while youre in the US they dont charge extra to text...

elikay · « **Reply #13 on:** March 02, 2011, 03:06:13 PM »

Quote from: me on March 02, 2011, 02:38:24 PM

Not that this would work for you but others maybe...

Telus doesent make a difference if youre texting in canada or to the US. and also while youre in the US they dont charge extra to text...

But for those in the US it will be long distance.

netzih · « **Reply #14 on:** March 02, 2011, 04:25:00 PM »

i would recomend getting wind or mobilicity with free us calling and text and web than you can have a google voice number (which is a us number) than they can text that number for free

Schneur · « **Reply #15 on:** March 02, 2011, 05:06:17 PM »

Quote from: netzih on March 02, 2011, 04:25:00 PM

i would recomend getting wind or mobilicity with free us calling and text and web than you can have a google voice number (which is a us number) than they can text that number for free

thanks BUT, you cant forward a google voice number to a canadian phone!

netzih · « **Reply #16 on:** March 03, 2011, 03:02:03 AM »

thats right but they can text you and you ca set up that texts go straight to your phone (either with a google voice app or have the texts go to your email) and you can call them free with free us calling

Schneur · « **Reply #17 on:** March 06, 2011, 01:44:36 AM »

so none of the big US cell carriers have competitive canada rates? is this final?

Schneur · « **Reply #18 on:** March 17, 2011, 02:14:43 AM »

anyone have any idea if Tmobile is a good idea? i noticed they have a $10 option as an add on for canada?

AsherO · « **Reply #19 on:** March 17, 2011, 02:39:26 AM »

Quote from: Schneur on March 17, 2011, 02:14:43 AM

anyone have any idea if Tmobile is a good idea? i noticed they have a $10 option as an add on for canada?

You noticed? I posted it earlier in this thread.