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Author Topic: BA milage ticket cancellation  (Read 1149 times)

Offline yoyo6713

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BA milage ticket cancellation
« on: June 17, 2022, 08:17:22 PM »
Just tried to cancel a ticket for sunday (more than 24 hrs before departure) but the online option seemed only allow getting a voucher?  I booked on June 10th.  Also there is no email or message indicating cancellation is successful.  What's going on?  THanks.
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Offline Dan

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Re: BA milage ticket cancellation
« Reply #1 on: June 17, 2022, 08:18:16 PM »
Call?
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Offline yoyo6713

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Re: BA milage ticket cancellation
« Reply #2 on: June 17, 2022, 08:24:22 PM »
Quote from: Dan on June 17, 2022, 08:18:16 PM
Call?
no one picking up the phone
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Offline Dan

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Re: BA milage ticket cancellation
« Reply #3 on: June 17, 2022, 08:31:51 PM »
Quote from: yoyo6713 on June 17, 2022, 08:24:22 PM
no one picking up the phone
Don't wait till the 11th hour next time...BA.com is always wonky.
Try the BA line in Singapore?
Try Tweeting BA?
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Offline yoyo6713

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Re: BA milage ticket cancellation
« Reply #4 on: June 17, 2022, 10:05:30 PM »
well never had problem cancelling with BA before.  Next time I will be more careful.  Singapore is Sat so they are closed.
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Offline lakewood34

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Re: BA milage ticket cancellation
« Reply #5 on: June 18, 2022, 11:56:58 PM »
Quote from: yoyo6713 on June 17, 2022, 10:05:30 PM
well never had problem cancelling with BA before.  Next time I will be more careful.  Singapore is Sat so they are closed.
have you tried the last couple of years ? They stopped online refund during covid and i guess it is still cancelled

https://www.flyertalk.com/forum/british-airways-executive-club/2057224-what-s-voucher-option-when-cancelling-avios-award-ticket.html
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Offline Platinum

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Re: BA milage ticket cancellation
« Reply #6 on: June 19, 2022, 01:23:54 AM »
Take the voucher and call anytime after to change from the voucher to refund miles. It worked for me..
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Offline yoyo6713

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Re: BA milage ticket cancellation
« Reply #7 on: July 09, 2022, 02:13:00 PM »
I was able to cancel within the 24 hr period after argued with CSR.  After he talked to the supervisor they allowed me to cancel and deposit the miles. 
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Offline yoyo6713

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Re: BA milage ticket cancellation
« Reply #8 on: July 09, 2022, 02:14:56 PM »
Quote from: Platinum on June 19, 2022, 01:23:54 AM
Take the voucher and call anytime after to change from the voucher to refund miles. It worked for me..

email came back saying request to refund to voucher was denied.  Ticket was not cancelled.
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Offline yoyo6713

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Re: BA milage ticket cancellation
« Reply #9 on: July 09, 2022, 02:15:35 PM »
Quote from: lakewood34 on June 18, 2022, 11:56:58 PM
have you tried the last couple of years ? They stopped online refund during covid and i guess it is still cancelled

https://www.flyertalk.com/forum/british-airways-executive-club/2057224-what-s-voucher-option-when-cancelling-avios-award-ticket.html

my BA cancels were all before the pandemic
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