Author Topic: BA milage ticket cancellation  (Read 969 times)

Online yoyo6713

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BA milage ticket cancellation
« on: June 17, 2022, 08:17:22 PM »
Just tried to cancel a ticket for sunday (more than 24 hrs before departure) but the online option seemed only allow getting a voucher?  I booked on June 10th.  Also there is no email or message indicating cancellation is successful.  What's going on?  THanks.

Offline Dan

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Re: BA milage ticket cancellation
« Reply #1 on: June 17, 2022, 08:18:16 PM »
Call?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online yoyo6713

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Re: BA milage ticket cancellation
« Reply #2 on: June 17, 2022, 08:24:22 PM »
Call?
no one picking up the phone

Offline Dan

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Re: BA milage ticket cancellation
« Reply #3 on: June 17, 2022, 08:31:51 PM »
no one picking up the phone
Don't wait till the 11th hour next time...BA.com is always wonky.
Try the BA line in Singapore?
Try Tweeting BA?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Online yoyo6713

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Re: BA milage ticket cancellation
« Reply #4 on: June 17, 2022, 10:05:30 PM »
well never had problem cancelling with BA before.  Next time I will be more careful.  Singapore is Sat so they are closed.

Offline lakewood34

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Re: BA milage ticket cancellation
« Reply #5 on: June 18, 2022, 11:56:58 PM »
well never had problem cancelling with BA before.  Next time I will be more careful.  Singapore is Sat so they are closed.
have you tried the last couple of years ? They stopped online refund during covid and i guess it is still cancelled

https://www.flyertalk.com/forum/british-airways-executive-club/2057224-what-s-voucher-option-when-cancelling-avios-award-ticket.html

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Re: BA milage ticket cancellation
« Reply #6 on: June 19, 2022, 01:23:54 AM »
Take the voucher and call anytime after to change from the voucher to refund miles. It worked for me..

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Re: BA milage ticket cancellation
« Reply #7 on: July 09, 2022, 02:13:00 PM »
I was able to cancel within the 24 hr period after argued with CSR.  After he talked to the supervisor they allowed me to cancel and deposit the miles. 

Online yoyo6713

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Re: BA milage ticket cancellation
« Reply #8 on: July 09, 2022, 02:14:56 PM »
Take the voucher and call anytime after to change from the voucher to refund miles. It worked for me..

email came back saying request to refund to voucher was denied.  Ticket was not cancelled.

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Re: BA milage ticket cancellation
« Reply #9 on: July 09, 2022, 02:15:35 PM »
have you tried the last couple of years ? They stopped online refund during covid and i guess it is still cancelled

https://www.flyertalk.com/forum/british-airways-executive-club/2057224-what-s-voucher-option-when-cancelling-avios-award-ticket.html

my BA cancels were all before the pandemic