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IF YOUR OBI NEEDS UPDATES SEE HERE

See here for some good tutorials on setting up the Obi.

You can switch your current landline number into a Google Voice account to retain your phone number on a free Obi phone line.
To port your landline to GV:
  • Get ahold of an old Page Plus or Verizon cell phone that isn't being used. Port your existing landline to Page Plus for free through their website.
  • Fill out the port form and put in your landline number and the old PP cell phone's ESN or MEID number (from under the battery) and wait a couple of days for it to go through. You will know that the port is complete, when dialing your landline rings on the cell phone.
  • Once the account is active, buy $10 worth of minutes from PagePlus in order to receive the verification call from GV.
  • Now you can initiate the GV port. It's a good idea to open a new Gmail account. You can then setup all emails that come to that account (all the voicemails notifications) to be forwarded to your main Gmail account. Login to GV from the new account and port in your number. It will cost $20, and you will get an email when the port to GV is complete.
Using the above method will only have incoming Caller ID numbers, not names. If you want names as well, follow these steps:
  • Go to https://www.callcentric.com/, click Products, then click the yellow Get A Number button next to Free Phone Number.
  • Use the tool on the left to pick an area code, then order the number. It doesn’t have to be something memorable, because no one will ever have to dial it.
  • When it asks if you’re in US/Canada, either select Yes to use their E911 service, or No if you want to use something else. Callcentric setup is free, plus $1.50/mo if you want E911 services. See below for more details.
  • After you receive a confirmation email from Callcentric with your new account info, go to obitalk.com, and log into your Obi. Click SP2, scroll down to OBiTALK Compatible Service Providers, then click Next. Follow the prompts to link your Callcentric account. In the box that says Callcentric Number, enter the 1777 number you got in the email. Uncheck Primary Line for Outgoing Calls and 911.
  • Open Google Voice, go into Settings, and add a forwarding phone. Enter the real phone number you got in the email from Callcentric. Google will call it to confirm; it should ring on your Obi. Answer it and enter the code shown by GV.
  • Uncheck forward to Google Chat.
  • Log into your Callcentric account. Click Preferences. Under General, enable Caller ID with name (Inbound calls). (You can also change the maximum call duration, and unlist yourself from the directory).
or this for a $5 one time fee.
https://simonics.com/gw/?promo=nerdvittles


If you’re not using Callcentric, you have to set up SP3 in Obi settings to point to your E911 provider’s account.
E911 providers:
Callcentric$18/year ($1.50/mo) + $1.50 setup
Anveo$15/year
http://www.gv911.com/$12/year
http://www.bulkvs.com/e911.html$8.64/year ($0.72/mo)

If you want the SP2 to ring like the standard US ringtone:
go to obi expert config, then to voice service, select sp2, and change it to this:
X_ServProvProfile B
X_RingProfile   A
X_CodecProfile   A

You can add your CID http://www.listyourself.net/ListYourself/listing.jsp?ID=new
and check your CID http://who.scalling.com/411/

Author Topic: OBi Master Thread  (Read 355318 times)

Offline sammy n

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Re: OBi 110
« Reply #1120 on: May 16, 2018, 06:02:05 PM »
That page pretty much explains it clearly. If you have difficulties with a specific step then ask specifically.
I dont have a dial tone so ***1 doesnt work for me. Any suggestions?

Offline Yisroel Tech

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Re: OBi 110
« Reply #1121 on: May 16, 2018, 06:23:15 PM »
I dont have a dial tone so ***1 doesnt work for me. Any suggestions?
Have you tried ***1, might not need a dial tone.

Other then that, to find the device's IP address, if you have a PC on the same network you can download an IP Scanner (Advanced IP Scanner as an example) and do a scan on the network. You can locate the device in the scanner possible with the manufacturer name (if OBi has that correct) or you can look on the device's label for its MAC Address and look for that MAC in the scanner.

Offline sammy n

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Re: OBi 110
« Reply #1122 on: May 16, 2018, 06:38:38 PM »
Have you tried ***1, might not need a dial tone.

Other then that, to find the device's IP address, if you have a PC on the same network you can download an IP Scanner (Advanced IP Scanner as an example) and do a scan on the network. You can locate the device in the scanner possible with the manufacturer name (if OBi has that correct) or you can look on the device's label for its MAC Address and look for that MAC in the scanner.
I just tried without the dial tone and nothing and then I downloaded the scanner you just put a link to and none of the connected devices are the obi100.
Not sure if this makes a difference but the phone says check tel line and none of the lights are flashing on the obi device. i unplugged and re plugged in the obi device and still nothing.
Any ideas?

Offline Yisroel Tech

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Re: OBi 110
« Reply #1123 on: May 16, 2018, 06:41:00 PM »
I just tried without the dial tone and nothing and then I downloaded the scanner you just put a link to and none of the connected devices are the obi100.
Not sure if this makes a difference but the phone says check tel line and none of the lights are flashing on the obi device. i unplugged and re plugged in the obi device and still nothing.
Any ideas?
Is the power indicator green? And what about the internet one?

About the scanner, did you look based on MAC Address?

Offline sammy n

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Re: OBi 110
« Reply #1124 on: May 16, 2018, 06:42:17 PM »
Is the power indicator green? And what about the internet one?
Not ever since the phone line stopped working. When I unplug it and reconnect it goes on for a few seconds and then back off.

Offline Yisroel Tech

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Re: OBi 110
« Reply #1125 on: May 16, 2018, 06:48:32 PM »
Not ever since the phone line stopped working. When I unplug it and reconnect it goes on for a few seconds and then back off.
If the power light is not on, then your device has no power...and obviously will not work.

Offline Lkwdguy

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Re: OBi 110
« Reply #1126 on: May 16, 2018, 10:29:22 PM »
That page pretty much explains it clearly. If you have difficulties with a specific step then ask specifically.

after I download the naf file what do I do?

Offline Yisroel Tech

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Re: OBi 110
« Reply #1127 on: May 16, 2018, 11:39:43 PM »
after I download the naf file what do I do?
This is what it says there:
Installation instructions
Open your OBi's web portal by entering its IP address in your web browser. If you don't know your IP address, pick up the phone and dial *** 1. Then go to System Managment, Device Update, Firmware Update.

Offline Lkwdguy

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Re: OBi 110
« Reply #1128 on: May 17, 2018, 06:20:51 AM »
This is what it says there:
Installation instructions
Open your OBi's web portal by entering its IP address in your web browser. If you don't know your IP address, pick up the phone and dial *** 1. Then go to System Managment, Device Update, Firmware Update.
Then I should choose that file and update?

Offline Yisroel Tech

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Re: OBi 110
« Reply #1129 on: May 17, 2018, 07:03:13 AM »
Then I should choose that file and update?
Neh...just leave the page open and magic will happen  :P  ;)

Kidding... Of course you should select the file and update!

Offline Lkwdguy

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Re: OBi 110
« Reply #1130 on: May 22, 2018, 02:45:05 PM »
Just wanted to double check. What I am more confused about is steps 1-4 where to I change the certs and switch the other info? Thank you so much

Offline YitzyS

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Re: OBi 110
« Reply #1131 on: May 24, 2018, 08:54:42 PM »
My Obi 110 stopped working today. Anyone else have the same?
Got this email today:

Quote
Dear OBi100 and OBi110 Customers,
 
Google is in the process of upgrading the Google Voice service to a new platform. With that, Google will end support for their old voice platform. Based on this, and the fact your OBi100 or OBi110 device can only work with the old Google Voice platform, the Google Voice service will no longer work on your OBi1 Series device(s). In fact, as Google updates to the new platform and moves away from the old platform, many of you may have already been impacted by the migration. E.g. Your OBi100 or OBi110 has stopped working with Google Voice.
 
Fortunately, the OBi2 Series devices (OBi200, OBi202, OBi212) are available to take the place of the venerable OBi1 Series. The OBi2 Series is fully supported and capable of using Google Voice as a service.  We understand with all change comes concern. Don’t worry. The transition to the OBi2 Series is as easy as making a phone call. Look below for how to move your Google Voice service and, if you have one, an Anveo E911 service to a new OBi2 Series device.
 
Get the OBi200 for only $34.99. Now thru Sunday, May 27th - while supplies last.
Newegg Promo Code : EMCXPURT2
 
If you have any questions, please email us at obi.support@polycom.com.
 
Thank you for being a customer,
 
Team OBi

Offline TimT

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Re: OBi 110
« Reply #1132 on: May 24, 2018, 09:06:52 PM »
Got the same email although I already switched to obi2 months ago.

Offline ExGingi

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Re: OBi 110
« Reply #1133 on: May 24, 2018, 11:24:21 PM »
Got this email today:
Got the same email. Got concerned for a short while, until I remembered that I don't rely on OBi support of Google Voice, but rather of Simonics support of GV.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Yisroel Tech

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Re: OBi 110
« Reply #1134 on: May 24, 2018, 11:32:09 PM »
Got the same email. Got concerned for a short while, until I remembered that I don't rely on OBi support of Google Voice, but rather of Simonics support of GV.
Which is also under question-mark due to the upcoming change... see here https://simonics.com/2018/05/future-of-google-voice-gateway/

Though they sound optimistic.

Offline Judah

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Re: OBi 110
« Reply #1135 on: May 25, 2018, 11:52:39 AM »
I also received the email. I tried to upgrade to the obi200 from Newegg using the promo code that was in the email and I got an error that the promo code does not work. Anyone else try to purchase the upgrade?

Offline JoeyShmoe

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Re: OBi 110
« Reply #1136 on: May 25, 2018, 01:20:13 PM »
I also received the email. I tried to upgrade to the obi200 from Newegg using the promo code that was in the email and I got an error that the promo code does not work. Anyone else try to purchase the upgrade?
+1
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Offline elihak7

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Re: OBi 110
« Reply #1137 on: May 27, 2018, 03:52:16 PM »
I have the obi 200 worked well for 6 month all of a sudden it stopped, tried all troubleshooting on obi talk and google voice nothing seemed to work, please if anyone can help.   the power light on device is on all the time.
Thanks in advance.

Offline Yisroel Tech

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Re: OBi 110
« Reply #1138 on: May 27, 2018, 04:41:12 PM »
I have the obi 200 worked well for 6 month all of a sudden it stopped, tried all troubleshooting on obi talk and google voice nothing seemed to work, please if anyone can help.   the power light on device is on all the time.
Thanks in advance.
No one can even attempt to assist you without more details.

Is it connected to an ethernet cable to a normal internet connection?
What's the status of the Network indicator?
Do you get an IP? If yes, can you login to the device?

Offline Jkhein

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Re: OBi 110
« Reply #1139 on: May 27, 2018, 06:42:56 PM »
I have the obi 200 worked well for 6 month all of a sudden it stopped, tried all troubleshooting on obi talk and google voice nothing seemed to work, please if anyone can help.   the power light on device is on all the time.
Thanks in advance.
Same problem.
All seems fine, green light, obi shows connected online. But when incoming calls come in, when I pick up none of the parties get connected, and also with outgoing calls, have a dial tone but it won’t call.